Top 5-Star Hotels in Matale

everything was good except the food. it was a major let down. it was either too salty, lacking tase or only can taste the chilli powder. Even the breakfast was a letdown having only Sri Lankan and Bread and pastries, which was not freshly baked. No tea of coffee available unless you order it separately. overall 3 out of 5. Hotel and location is good. Staff was very friendly too.

The room was a bit unsatisfactory, the air conditioner was a bit noisy, and there were traces of water soaking from the air conditioner on the wall. But the hotel environment is good, the greenery is great, the swimming pool is large, and there are many animals in the hotel. I took my child to play in the hotel all morning, and she was very happy to see the animals.

Absolutely amazing hotel and wonderful location. Perfect spot to relax and enjoy nature

The hotel is nice, spacious beautiful room at check in we were treated to a refreshing juice. There is a big pool on the grounds and a big jacuzzi with hot water in the room.  Minuses of the hotel: Far from the attractions. Taxi from the center only go there for the price of pick me x2. Hotel taxi are 3 times more expensive. There are no stores and restaurants near the hotel, so inside the hotel prices for food x3, Also after 6pm it is dangerous to be outside because elephants are walking around. Now let's talk about the premium status and the five races. In 7 years of traveling, this is the first hotel that did not have a bathrobe, slippers and toothbrush and toothpaste in the room. The plumbing in the shower leaks, and the doors creak so much that you could call the spirits at night. Regarding the attention to the customer. I mentioned my upcoming birthday in conversation with the manager, but this fact was not used in any way to show any form of attention from the hotel. This is a huge miscalculation on the part of the staff at a premium hotel. We also had a late departure and our request to delay in the hotel for a couple of hours was refused. This was not due to the arrival of new customers, as the manager offered to extend our stay for a fee. For future customers this fact may be decisive in their choice. In general, the hotel is not bad, but the service and flexibility of the staff, as well as individual approach to customers, does not correspond to the premium level and requires improvement.

Booked the Danbulak Kandalam Heritage Hotel, but later said the hotel was full, let ’s change the hotel, changing the hotel we wanted before the trip was really uncomfortable at first, then Ctrip let us choose the hotel ourselves because of time I was nervous when I chose the water garden hotel, but I did n’t have much hope, but the staying experience was very good, the rooms are comfortable, the environment is quiet, you can overlook the Lion Rock. Returned the difference to me, very good hotel, added points for my trip to Sri Lanka, thanks

The heritage Kandalama Hotel is in the heart of the Gungal near a lake. The hotel was designed with consideration and respect for the environment, the animals that live there and the nature that surrounds the hotel. The room is cozy and well-equipped and includes a balcony overlooking the jungle. The infinity pool overlooks a lake where elephants and birds stay. We received a pleasant welcome from the hotel staff. The dining room is immersed in green and the breakfast is great. We received excellent service and personal attention from the entire staff at the hotel. We arrived at the hotel without luggage and they made sure to coordinate the arrival of the luggage for us. We liked Nalinda the kind guide from the hotel who took us on a morning tour and since then we became friends. Nalinda took care of our well-being even after we left the hotel. Thank you very much for a pleasant stay. Definitely recommended for those who want to rest and relax in a dreamy place.

Located about 10 minutes from the centre of Dambulla, Tuktuk is a quiet hotel surrounded by a mango forest. Several monkeys jumped from time to time and jumped into the hotel's attic. The breakfast is plentiful and the service is quite in place. I feel that the occupancy rate is not high, which may be the reason for the location. There is a convenience store at the door. Tuktuk at his house should pay more attention to bargaining. Don't listen to him bragging. Don't ask me why I know. Bad old man, very bad!

The room is so big and amazing. It's a luxurious experience at a price of more than 800. The scenery in the courtyard is beautiful and you don't want to leave. The courtyard is very large. You need a shuttle bus to go to and from the restaurant. The car was sent quickly after calling. I really should stay a few more days. I have recommended it

Garden-style hotel, with beautiful scenery and large rooms. There is also a welcome ceremony when arriving at the hotel. There are not many people staying at the hotel. The most funny thing is that from the lobby to the room, the bottle car cannot pass the path smoothly. At that time, the design was not thoughtful. The overall feeling is that this hotel is a relatively high-end hotel in the local area, which is good in all aspects, but remember to give a little more tip, otherwise you can just shake your face and show it to you

The Nature's Roots is an ideal spot for travelers wanting to discover the city. The Nature's Roots is an ideal choice for travelers who want to take in the sights and sounds of Kandalama.The hotel is only 13km from Sigiriya Airport and 33km from Kekirawa, giving guests a number of convenient transportation options. Seeing Kandalama's sights from this hotel is easy with Kandalama Safe Bath Place, Kandalama Bunt and Kandalama Reservoir Bridge all close by.At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city.According to our trusted guests, the facilities at this hotel are first-rate.