Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.4
Fasilitas4.3
Layanan4.3
Kebersihan4.5
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Semua ulasan(107)
Ulasan positif(22)
Ulasan dengan foto/video(2)
Bersih dan rapi(5)
Ling Ju
Kamar Superior
Menginap di Mar 2024
Bepergian dengan teman
2 ulasan
4.7/5
Menakjubkan
Diposting pada 1 Apr 2024
Very nice hotel, the ambiance is great, good cleanliness ! Recommend !
Terjemahkan
Tanggapan dari Properti: Dear Ling Ju,It is a pleasure to know that you have enjoyed your stay at our establishment!Our primary goal is to provide exceptional service and ensure that your stay is memorable, which we hope, will motivate you to come back.Best regards,Triana Cotelo - Guest Relations Manager
Pengguna Anonim
Kamar Superior
Menginap di Jun 2024
Sendiri
1 ulasan
3.2/5
Diposting pada 14 Jul 2024
facilities a bit old but the location is perfect
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for sharing your experience following your recent stay at Hotel NH Collection Marseille. We appreciate your feedback.We are pleased to hear that you found our location perfect for your needs. Your comment regarding the facilities being a bit old is duly noted. We are constantly striving to improve our facilities and services to enhance the experience of our guests.Your feedback is valuable to us as we continue to make improvements. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.Warm regards,Triana Cotelo - Guest Relations Manager
Ferran Guarga Solé
Menginap di Agt 2022
Bisnis
15 ulasan
4.7/5
Menakjubkan
Diposting pada 15 Sep 2022
Amazing hotel for the value on the city. Clean, spacious, big windows. Very recommended.
Tanggapan dari Properti: Dear guest,It is an honor to receive such an amazing feedback!! Our team will be really motivated to know that your stay meet your expectations. Marseille has many beautiful places to offer, so it gives us great pleasure to know that you loved it. The entire NH Collection Marseille team thanks you for choosing us and we are looking forward to welcoming you again in the near future! Best regards, Triana Cotelo - Guest Relations Manager
JEAN-FRANCOIS
Kamar Superior
Menginap di Mar 2024
Pasangan
1 ulasan
4.5/5
Sangat Baik
Diposting pada 2 Apr 2024
Un magnifique établissement bien situé à mi chemin du port ou de la gare SNCF à pieds. Extrêmement confortable, les chambres sont bien équipées. Côté restauration, le petit déjeuner buffet est complet, toutes options salées ou sucrées et très copieux. L'équipe hôtelière en place est chaleureuse et accueillante. Et le rapport qualité prix est excellent. Une belle expérience a renouveler qui permet de passer un beau weekend agréable dans la ville de Marseille
Terjemahkan
Tanggapan dari Properti: Cher Jean-François, Je tiens à vous remercier pour votre aimable commentaire. Nous sommes heureux d'apprendre que nous avons atteint notre objectif avec vous : garantir que nos clients se sentent chez eux. Votre message sera transmis à toute l'équipe de l'hôtel, qui trouvera certainement une autre raison de continuer à s'investir chaque jour. Nous sommes impatients de vous revoir très prochainement et nous sommes à votre entière disposition pour tout ce dont vous pourriez avoir besoin. Cordialement, Triana Cotelo - Guest Relations Manager
Tamu
Kamar Superior
Menginap di Apr 2024
Keluarga
6 ulasan
5.0/5
Fantastis
Diposting pada 15 Apr 2024
Accueil irréprochable, les chambres étaient propres et agréables.
Je recommande
Terjemahkan
Tanggapan dari Properti: Cher client,Merci d'avoir pris le temps de partager avec nous votre expérience et nous sommes ravis que vu ayez passé un agréable séjour. Au plaisir de vous acceuillir de nouveau parmi nous. Cordialement,Triana Cotelo - Guest Relations Manager
Tanggapan dari Properti: Dear Ahuahua,It is a pleasure to know that you have enjoyed your stay at our establishment. What brings us great pleasure, is to hear that our team's service has been satisfactory to you.Our primary goal is to provide exceptional service and ensure that your stay is memorable, which we hope, will motivate you to come back.Best regards,Triana Cotelo - Guest Relations Manager
CYSL
Kamar Superior
Menginap di Agt 2024
Bisnis
20 ulasan
3.7/5
Diposting pada 13 Sep 2024
酒店前台專業性欠佳,雖然我在平台已經付款,Checkout時前台重複扣款,後續通過平台追回。
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you for sharing your experience.We apologize for the issue you encountered upon the check in. We will make sure to talk to the Front Office team to avoid that from happening again.Our biggest priority is to ensure that you have a beautiful experience.We hope to get the chance to welcome you again and ensure an extraordinary stay.Best regards,Triana Cotelo - Guest Relations Manager
Mamadi Alex
Kamar Superior
Menginap di Agt 2024
Bepergian dengan teman
13 ulasan
4.7/5
Menakjubkan
Diposting pada 30 Agt 2024
Excellent rapport qualité prix
Terjemahkan
Tanggapan dari Properti: Dear Alex,Thank you for your positive feedback! We're delighted to hear that you found the value for money excellent.Your satisfaction is our priority, and we hope to have the opportunity to welcome you back to NH Collection Marseille soon.Best regards,Triana Cotelo - Guest relations Manager
Tamu
Premium room
Menginap di Mar 2024
Bisnis
5 ulasan
5.0/5
Fantastis
Diposting pada 22 Mar 2024
房間很大,地理位置也挺方便
Terjemahkan
Tanggapan dari Properti: Dear guest,We are pleased to hear that you found your stay with us enjoyable.It has been a pleasure to have you as our guest, and we are looking forward to welcoming you back in the near future.Warmest regards,Triana Cotelo - Guest Relations Manager
Philippe
Premium room
Menginap di Mei 2022
Bisnis
1 ulasan
4.2/5
Luar Biasa
Diposting pada 29 Mei 2022
Hotel bien placé pour visiter le vieux port et le quartier du panier et Mucen. Gros problème d’insonorisation bruit de circjlation qui empêche de dormir. On a changer de chambre mais c’etait pareille : double vitrage inefficace.
De plus j’ai oublié des affaires dans la chambre. J’ai appelé rapidement après mon départ : j’ai eu confirmation qu’ils les avaient trouvé et me les ont même décrit par téléphone.J’attends toujours la restitution : soit disant ils ne les trouvent plus . C’est pas une bonne pub pour l’hotel.
Terjemahkan
riuw
Kamar Superior
Menginap di Mar 2022
Keluarga
8 ulasan
5.0/5
Fantastis
Diposting pada 27 Mar 2022
Séjour parfait
Accueil chaleureux
Chambre propre est fonctionnel
Petit déjeuner bon et variés
Nous reviendrons 👍👍👍