Hotel Hot spring Marseille

The location is very good. The front of the hotel faces the old port, and the entrance is at the back. European style, old but not outdated, clean and tidy, the room is not big, two large suitcases are no problem, but the shower is a bit slow. Breakfast is OK, not many varieties but acceptable. You can see the scenery of the old port by the window. The service is also very good, very friendly. Leave for the airport at 6:30, breakfast starts at 6:30. We communicated the day before and arrived 15 minutes earlier, made coffee, and reminded us to make sandwiches to take with us. Overall satisfied, recommended to stay.

Price is quite reasonable with quality breakfast and facilities. Location is very good. Near to city centre. Parking fee is not bad. But the hotel is very busy. No bath and hand wash gel for both of my two rooms, even I went to the reception to request, they marked the problem but finally ignored which made me a bit disappointed.

Good location, only things i dont like is that we book to rooms with double beds and when we arrived they give us two rooms with singles beds.

The InterContinental Marseille is undoubtedly the best luxury hotel in Marseille. Housed in a converted historical hospital, it offers a unique and charming ambiance. The breakfast served at the Terrace boasts breathtaking views and includes delicious freshly made waffles and refreshing orange juice. The rooms are impeccably clean, and the beds are luxuriously comfortable. However, upon our late arrival at 11pm, we were disappointed to find only cold sandwiches available for room service.

The environment of the facility is tidy and OK, that is, there are too few supporting travel services in the store, and little information can be obtained from the clerk's mouth ......... It is not necessary to be careful about a map.

We chose Japanese brand because usually it is a guarantee of quality. This hotel is very close to the main train station, easy to walk to tourist spots and is generally clean. The reception staff are friendly but those who work at the canteen have really bad attitude - they don’t want to serve you at all and have very annoyed face. I took only 3 seconds to think about what I want to drink and the guy already tutted me. The lady who serves bread threw the bread on my plate like feeding pets. Really unpleasant experience and I dare to say no one will ever experience that in Japanese inns IN JAPAN. The owner must be disappointed to hear their staff are ruining their brand.

The front desk staff has good English and can communicate smoothly. The breakfast is quite rich. The facilities are very new. Very comfortable.

The hotel front desk lacked professionalism. Although I had already paid on the platform, the front desk deducted the money repeatedly during checkout, and later recovered it through the platform.

Hotel sopra le aspettative, qualità prezzo assolutamente sproporzionata. Servizio quasi 4 stelle con tariffa molto bassa. Il personale è stato davvero gentile e disponibile ad ogni richiesta. L’ascensore un po’ matto finché ero lì, secondo me lo specchio riflette sulle fotocellule e continua a riaprire le porte. Ma anche se questo prontissimi nel risolvere la questione. Grazie spero di tornare presto