I was disappointed with this hotel. The first impression was normal. Then, when I went to take a shower and got wet, I pressed the shampoo bottle, and it was filled with water. The same thing happened with the body gel. When I laid down the mat for my feet, it was black from the floors. I was shocked. When I went to the reception to express my concerns, it turned out they didn’t speak English. I had to communicate through a translator. There was only one person in the entire hotel who spoke English. The food was decent.Sometime food was cold. By the pool, when we asked for a mojito cocktail, we got some diluted water with a strange taste. I don’t know what that was. The rooms were not cleaned properly; the socks were always dirty, and there was dust everywhere. The explanation was that they clean every three days. We had booked a seven-night stay and arrived on Friday evening, but we had to leave the hotel on the following Friday at 1:45 AM even though we had paid for the entire week. So, these were my experiences.
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