Home2 Suites by Hilton Marion

Absolutely beautiful and clean BRAND NEW hotel. Look no further, this hotel is stunning. I felt like the first ever guest in this room! If ever in Marion, I would absolutely stay here! The owner was in the lobby, he was very welcoming and kind. A wonderful stay, thank you H2 Marion!

Great stay , the breakfast was great . GM Erandy is the absolute best , went above and beyond.I would for sure stay again , the area was also very quiet and close to several restaurants within walking distance. Front desk was always very attentive .

New hotel, horrible management. Elevator was out. No sign. During the transaction when my husband mentioned it while bringing in luggage- the clerk said "I was getting to that". He was ready to leave then. My mom is 80 she cant climb stairs so tried to compromise with another room on the first floor, upgrade, price adjustment - something. Nothing. Then my husband (welder) mentions the osha violations he sees while waiting. The clerk was trying to help but her manager wouldn't authorize an adjustment. I was going to stay anyway due to travel but then the final price was more than the one on their website and the third party sites! No apology for inconvenience, no solution just very short and nasty. I demanded a refund with no penalties. The OSHA violations will be included with my corp. complaint (fuse box not mounted properly and a crane in front of the door with no protective barriers). E'Randy's attitude as a manager of a new establishment is terrible. I left.

Awful Awful customer service. Hallways littered with food. For a new hotel only open a day there were defects to the furniture already. Problem with being double charged. Manager was less than helpful. Will NOT ever stay there again. Would add photos but it won't let me upload.