Globales Pueblo Andaluz

The staff are extremely rude! Unbelievable how unhelpful the staff actually were. Me and my partner booked a double room with a double bed only to be put in a room with 2 single beds and the staff refused to move us even though that's what we had already paid for. The cleaners stole 70 euros of my money and again reception did absolutely nothing about it. Didn't even get an apology instead got shouted at by the rude women at reception. I requested no cleaners are to come in our room for the rest of the time we was there. Only to find one of the cleaners trying to come in my room the very next day. Everything at the hotel is french even though it's in spain. including the staff, the music, the entertainment. Absolutely nothing here for british people. I previously left this review and they have taken it down, clearly they don't want people knowing about my money been stolen by the cleaners or the fact how rude the staff are. Would never ever return to this hotel if it was the last hotel on earth. Don't come here be the worst mistake you'll ever make.

Alll inclusive short break. Authentic Andaluzian style Hotel, former monestry. Great simple swimming pool with loads of beds and plenty available due to time of year no doubt. No frills but presentable accommodation and very clean. Excellent buffet food and varied menu but only there for 5 nights. Hotel aimed at French guests so all entertainment was in French including poolside quiz which left us Brits unable to participate. Very quiet around the hotel and 10-15 minute walk to coast and further 15 mins to Puerto Banús. If you are looking for a lively time best look elsewhere. Would go back.

We are English and went to this Spanish hotel which caters for French. We had NO problem at all. The hotel itself is beautiful, clean and a terrific layout. The food was fine. Tip: have one dish per day, then you won't get fed up. Staff was fine, I believe if you treat people with respect, it will be returned. Obviously the entertainment was French and child like, but we found an area with a nice drink and played cards which suited us as we was busy in the day. Bus stop outside, taking you to banus and and Marbella, cheap and cheerful days out. We hired a car so we went further to Ronda Estopona and overa, through the mountains. A decent walk to San Pedro, where we found a great market. A good 15 minute walk to to the beach, where there was cafes etc A few shops outside hotel but only two and also a nice pizza restaurant. We have been to the next door hotel a few times Cortijo Blanco, which caters more for British. But we never found this hotel bad at all

ICI ONT SE DIT TOUT notre séjour au CLUB MARMARA PUEBLO ANDALUZ s'est déroulé du 12 au 26 septembre 2023 première surprise, a l'aéroport, nous avons été pris en charge par un taxi, wagon MERCEDES, intérieur cuir, véhicule électrique, nous n'étions pas au courant, apparemment notre choix FLEX! et au retour, a l'identique, sauf retard du taxi pris dans les embouteillages, no stress!!!! tout d'abord l'HOTEL: c'est mignon, tous ces petits pavillons, type ANDALOU, avec des petites ruelles, des arbres, des fleurs! et puis, il y a l'insonorisation, c'est vrai qu'une personne agée, qui tousse toute la nuit, ca s'entend! c'est du vécu! un groupe qui passe en parlant, rigolant a 2h00 du matin! ca s'entend! c'est du vécu! mais ca fait parti des vacances, dans un camping c'est pas mieux!!! bravo aux jardiniers, qui entretiennent tous les espaces verts!!! CHAPEAU! les chambres, certes un peu vieillissantes, faudrait revoir certains points, la robineterie, des salles de bains, notamment! il y a des placards, des prises le sommier est a ressort mais confortable les serviettes changées quand vous le souhaitez, et les draps une fois par semaine bravo les femmes de ménage, meme si elles font un peu de bruit, a 7h45 le matin, en fait ce n'est pas elle, c'est les chariot, (message pour Mr PACO DURAN) il faut juste mettre de grosses roues en caoutchouc!!! elles sont exemplaires, souriantes, et toujours a la disposition des touristes! et font leur travail avec beaucoup de plaisir et de qualité PRO!!! ensuite, l'extérieur de l'hotel, celles et ceux qui aiment, marcher, courir, faire du vélo, du shopping, c'est votre univers! de l'hotel a la mer, 10 mn, je vous conseille, en sortant de l'hotel de prendre a droite, de suivre le terrain de tennis puis le terrain de boule, on oblique a gauche, et on traverse ce semblant de rivière, et de l'autre coté vous aller découvrir en prenant a droite, une piste, piétonne et cycliste, qui vous emmène tout droit a la mer, a gauche, plusieurs dizaines de km, d'esplanade, avec des arbres, des fleurs, des villas, des plages, PUERTO BANUS, puis MARBELLA, a droite, environ 2 km, également de parcours maginfique en bord de mer, et ensuite je vous conseille, de parcourir les petites rues, qui vous mènent tout droit sur SAN PEDRO D'ALCANTARA A l'acceuil de l'hotel, tout le personnel est charmant, et parle français! ils répondent a toutes vos demandes et sont très courtois, ils sont exeptionnels en ce qui concerne le bar, vous trouvez un large choix de boissons, pour vous désaltérer et vous enivrer!!! vous serez servis par 4 personnes, vous aurez juste a aller chercher un sourire, en parlant avec eux, et en respectant les règles de politesse en fin de saison, ils sont fatigués! le restaurant, est tout ce qui est de plus pratique! des tables, des chaises, des couverts sur la table, et un buffet!!! le buffet qu'il soit le matin, le midi ou le soir, est parfait, faut juste attendre, que le personnel ravitaille aux heures de pointes!!! mais e

I really wouldn’t recommend staying at this hotel, especially if you are British. The room smelled like sewerage, the food was vile and gave several of our party stomach problems, the all inclusive drinks were poor and unfortunately we have just encountered a terrible experience with one of the rudest hotel staff I’ve ever had the joy of meeting. I will say, some of the reception staff have been helpful but less can be said for the restaurant staff. The hotel is mainly occupied by French people, and that’s ok however if you wanted to use the entertainment it is really just set up for the French. Not all staff understand English, which again is ok however didn’t make us feel welcome. The worst part - We have just checked out and are heading to the airport. The restaurant wasn’t open however we were told by reception staff that they will open up for us to grab a coffee/ pastries and some basic breakfast items, and this was general practice for early departures. When we went in we were greeted by a vile lady who shouted at us in Spanish, grabbed things from our hands, slammed doors and wouldn’t allow us to speak. We asked the receptionist who did try and resolve however we were told we then couldn’t go in. Annoyingly right at that time there were French hotel guests who were allowed in to use the full breakfast area. We then tried again and were again verbally abused my the member of staff. Why would they allow French customers to use the hotel services and not us? We didn’t get an answer… All of our party remained calm and we’re well behaved for the whole stay and have given them no reason to treat us differently. They just don’t like the English here… it’s that simple. On the positive side of things, there is a bar called buddies just up the street who served great food and drinks, also an Irish sports bar both of which we were welcomed with open arms.

Je recommande Hôtel typique Andalolou , le personnel , les animateurs,les responsables Marmara et Tui , bienveillant et à votre écoute. Bien situé pour faire de la marche sur le remblais. Aller à San Pedro Alcantara et Puerto Banus (Saint Tropez de l'Andalousie.)