Purmontes - Private Luxury Chalet

The exceptional and personal customer service started during the booking process for this property. They answered all my questions thoroughly, quickly and went out of their way to accommodate a very specific request I had when they could have easily said no. Upon arrival, the property was smaller than expected (in a good way), there are only 5 rooms so the average number of guests can range from about 12-14. Despite being very small and intimate, there was not a single detail that was not considered. With their own dining service and spa area, we never had to go to one of their other properties for anything. The highlight was definitely Helmut and Elisabeth who were our concierges for our stay. They were knowledgeable and spoke excellent English. They clearly loved their work and always showed up with positivity and a smile. Other highlights were the spa area which is only for Chalet guests so it never felt busy or crowded. Most of the time, we were the only people there. The food was excellent and they accommodated our requests. The only regret was we were not able to take advantage of the afternoon snack more because we were usually out. We would happily return to the Purmontes Chalet again to explore the region.

Gli chalet Purmontes offrono un’esperienza esclusiva e di prima classe, le suites sono spaziose, bellissime e dotate ciascuna di piscina privata panoramica calda e vasca idromassaggio interna; il relax è assicurato. Purtroppo abbiamo anche noi avuto un problema con gli odori non solo esterni ma anche interni (non so che detergenti usassero per pulire ma il risultato a livello olfattivo era decisamente sgradevole). All’arrivo ci hanno offerto un aperitivo di gran classe, il resto delle colazioni e cene pur ottime, non erano alla stessa altezza, carni a parte davvero squisite. Zona spa piccola ma di fatto ad uso privato. Massaggio non esaltante, le aspettative erano migliori. Prezzo alto anche in bassa stagione. Servizio personalizzato e sempre presente. Vale per l’esclusività, la piscina privata riscaldata e la stanza.

Fabuleux! C’est de loin le meilleur hôtel que nous ayons fait. Il n’y a rien à redire. L’infrastructure et le service sont parfaits. Le personnel est vraiment attentionné et professionnel. Un pur moment de plaisir. Des vacances merveilleuses dans un cadre idyllique et chaleureux. Un petit dej et un souper au top du top! Merci à toute à l’équipe pour l’accueil, la gentillesse et la bienveillance. Nous reviendrons sans conteste. ,