New Union

房間較寬敞，環境不好，隔音效果不好，有酒吧，音響太大，尖叫聲一直持續到凌晨三四點，無法睡覺！！！！不適合休息！

I stayed here with my friend this week as a last minute visit to Manchester. Honestly for the price we paid for two nights stay room only, it was very good. The room was clean, the bedding very clean and comfortable and the bathroom very clean also. Basic but clean and fresh. In a great location at the end of canal street. The staff were lovely, and nothing was too much. Bit of noise from the bar downstairs one night but didn’t bother us. Very good.

It’s a low cost room. It’s on canal street. I’ve stayed before, which was pleasant. This was not so good. Was given room 9. Positives: Clean room Amazing powerful shower The issues: The biggest issue was access to the building when the pub downstairs is closed. I was given the wrong front door key, which was changed. When I attempted to use the key, it did not work. I was effectively locked out. There was no on site staff after 8pm. I was lucky a resident came in and saw I’d been knocking with no answer, otherwise I would have been locked out. I complained the next day and was told the key mechanism needs to be lifted when you put the key into the lock. It does not alter the fact I could not come and go to access the hotel as I’d have liked and had to not go out to join my friends later. Hotel access is fundamental. There is also a £20 cash deposit for the room key I was not made aware of. There is a socket at the end of the bed, but not ideal if you want to charge your phone and use it at the same time. The view was a brick wall. The bathroom had small damage to the floor. Room 9 and the key issue did not make for an enjoyable stay. That said, it’s cheap, clean and in a prime location, but there are better hotels out there that don’t have access issues and do have better layout / facilities. My complaint falling on deaf ears didn’t help.