Hotel Solitaire

I booked this hotel by looking at *********** review which is whooping 8.3 starts. All the reviews was positive and I was fool enough to not to look for any other review on google. I booked deluxe room from *********** and but guy at reception forced me to take budget hotel as they already gave my rooms to someone else to earn extra money as i went there in peak season, then they apologized and told me to shift to another property that never happened. I don't expect luxury stay at 2500/- in December peak season but trust me guys, It was a nightmare. I went there with my family and my family literally bashed me for booking this crap and due to incessant rain we couldn't look for another property neither the manager supported us. For every essential items they had just one Answer " It is a peak season". I forgot to click pictures of the room as i was in a hurry to leave that mess. Coming to the exact issues: 1. There is no power backup, in total 3Nights stay, there was a power cut for approx 24hrs. 2. No clean water to drink 3. No heater 4. Zero hygiene- They didn't clean the room even once 5. No clean bedsheets 6. Room was full of diesel smoke as windows was not completely shut and my rooms was adjacent to parking 7. No electric kettle 8. No room service