Elisabeth
7 Juli 2023
We have stayed at this complex a few times over the years and always had a great experience, except for 1-1-5. This unit is old, tattered, dirty and they need to spray for bugs. The toilet, lights and shower weren’t working. You sleep in the basement, which is really a cold dark cave with beds that bow in the middle. There is a popcorn ceiling that is falling apart (?asbestos). The chair cushions had food on them and buttons falling off. There was really no clean surface for my kids to sit or play. I took pictures but can’t post them; it needs to be remodeled and cleaned. Thankfully, the guy at the front desk was very nice and apologetic; he contacted ******* so we could get our money back. ******* made me jump through some hoops and initially low balled me on the refund but we eventually worked it out.
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