Libassa Ecolodge

Great place, good service and very friendly and professional staffs. The only two issues I had with the place is that the road leading there is a bit bad( unpaved) and no fresh water to take showers or brush your teeth with. Got sick and tired of using saltwater for almost everything except drinking.

Great stay

Property was nice but rooms were dated and locks on door difficult to operate. Water slides did not work and no rafts as advertised available for lazy river. Food was okay but extremely over priced. Some drinks as high as $15.

Disappointing Experience – False Advertising, Poor Management, and Overpriced Accommodations We had high expectations for Libassa Ecolodge, but our experience was marred by deceptive advertising, poor management, and subpar accommodations. We made a reservation for their New Year’s dinner based on their flyer, which clearly advertised $240 per couple, including a room. However, upon arrival, we were informed that rooms with AC were $390. Despite the steep and unexpected price discrepancy, we were still willing to pay, but we asked to speak with management for clarification. Shockingly, the manager refused to address our concerns and instead asked us to pay or leave. The local Liberian staff seemed far more professional and empathetic than the Lebanese and French management team, who displayed an unacceptable level of arrogance and disregard for customer concerns. To make matters worse, the so-called ‘upgraded’ room they were charging $390 for looked outdated and wouldn’t pass for a 2.5-star motel. It’s baffling how such substandard accommodations could be priced so outrageously. In the end, we were happy to walk away, unwilling to spend our hard-earned money at an establishment that seems to thrive on exploitation, false advertising, and dismissive customer service. While Libassa Ecolodge may have a beautiful setting, its poor management, lack of transparency, and substandard facilities overshadow any potential positives. We cannot recommend this place in good faith.

Beautiful natural environment with lovely pools, bamboo, thatch, and wood. Reception staff were friendly and accommodating. Dining speed/efficiency and actual options vs. menu were disappointed. Need better kitchen staff/chef and better trained wait staff more in line with a lodge of this caliber and cost.

The lodge and the beach are beautiful. The service is so stunningly poor. It took a really long time to get drinks. Then, we got a table and ordered food and another round of drinks. It has been an hour - I am sitting here and they haven't brought drinks or food. We asked and the waiter said he hasn't ordered it het because it's so busy. You have GOT to be kidding me. I mentioned to the owner when we struggled to order drinks that it was hard to get them to take orders for drinks and that couldn't be good for business. We are leaving to try and find a place where we can actually order and receive food. The owner was super dismissive, which makes sense cuz everyone is spending money still.