Philoxenia Hotel & Spa

The rooms were alright and the poolarea and spa is pretty nice. However the service from the boys at the site was awful. Almost borderline threatening in their tone. The breakfast was below average. The bar was a bit pricy and what they offered didn’t really taste great. But at least the rooms were alright with good balconies. And as I said, they have a nice poolarea. The area is great if you like to party. And we did.

The male staff was on our backs the day we arrived first night we listened music and threatend to kick us out and then i felt like everyone of them was watching me and my friends we were supposed to be there until tomorrow but last night we came from partying and the ”security” guy who d rides the ”boss” dragged us to his home and then we were confused and they tried ti drag us out and the boss tried to hit my friend then they called the police and the police were on our side but today they called them again and just like that they come into our room and tell 30minutes and ur out but alltough all of this malia was the best week of my life

The hotel was clean overall. Fresh towels every two days and a clean of the room too. Air conditioning was good and easy to use. The bathroom was up to date and the water pressure was good. But, the male reception workers were unwelcoming and rude. They are very strict on noise on the balcony even thought you can hear the Malia Strip very clearly from the rooms. Nothing bought outside of the hotel was allowed to be consumed around the pool, this is their own rule but we believe it’s extreme to not allow water unless bought through them. As a group of girls, we were repeatedly shouted out for playing quiet music, told ‘be quiet or you will be kicked out. Speak to the boss. This is your first and final warning’. The hotel guests on the balcony next to us were very confused and said we were being very cautious of those in the hotel too. The boys on the other side of our balcony were running on the roof and smashing bottles into the pool, nothing was said by management, they just cleared up the mess and moved on. We felt isolated as a group as no other groups were targeted. The pool was clean and refreshing. The beach was a short walk and the strip a short walk too. It was about 15 minutes to the old town or €10 in a taxi. We wouldn’t choose to stay in this hotel again but considering the price we appreciated the standard of the rooms, although they weren’t the same as the pictures shown. The staff rudeness and way of communicating really let them down as an overall experience.

We stayed there as a couple and were completely satisfied. It was our second time, and we’ll definitely be coming back! The hotel is great, and the value for money is absolutely right. The food is excellent, the atmosphere at the bar is always lively, the cocktails are amazing, and the bartender as well as the rest of the staff are super friendly. A full recommendation!

Really great hotel with perfect prices and a delicious buffet. But the absolute highlight is the bar! The bartender is top-notch, mixes the best drinks, and is always quick, friendly, and on point. We’ll be coming back again next year, just like every year, and we can highly recommend it to everyone

Beautiful place to stay and have a relaxing holiday The pool is clean The swings are cozy The food is great The drinks are amazing , many varieties of cocktails and shots. The most important it's the staff .I've never met a staff this friendly , the owner is great , we had some drinks with him. The bartenders are very proffesional and they have a lot of humour. Noroc from Romania!