Majestic Palace

We recently stayed at the Majestic Palace in Malcesine as two adults, and it was truly an unforgettable experience from start to finish. Our room was spotless — the cleanliness was impeccable, with every detail perfectly taken care of. It felt fresh and welcoming every day of our stay. The hotel’s park is simply beautiful: immaculately maintained, lush, and full of charm. Walking through it was a pleasure in itself, and it provided a wonderful atmosphere of peace and relaxation. A special mention must go to the entire restaurant and bar staff. Every member of the team was friendly, professional, and genuinely attentive, making us feel like valued guests at all times. Their warm smiles and efficient service added an extra touch of joy to our holiday. We can’t recommend the Majestic Palace highly enough — it’s the perfect place for a relaxing, carefree stay in stunning surroundings. We are already looking forward to returning

Unfortunately, my experience at the bar was disappointing. The staff members Chiara and Emanuello were notably unfriendly and unwelcoming, which left a negative impression. Hospitality should make guests feel comfortable, but this was sadly not the case here.

Just spent a week here with my family and it was just wonderful. This hotel has the kindest friendliest staff. The rooms and grounds are immaculate. I could not recommend it enough. The food is delicious and the bus service into town is brilliant for 1€ with a lovely bus driver who gives his hand to each passenger as they step off the bus! All of that located in a breathtaking setting. Grazie mille!

The good: Upgraded to a nice quiet room when we arrived (Deluxe I thnk) overlooking the main swimming pool. Very nice of them to do this. Great facilities, nice pools and loads of activities especially for kids such as mini golf etc. There's even a very nice indoor pool. Nice food in hotel and some restaurants nearby. Nice breakfast options, self service. Shuttle bus to centre of Malcesine. 18 minute walk down to the cable car. The not so good: Shuttle bus (basically a large taxi) only operated until after 6pm, you option to get to and from the hotel then is either on foot or there is a bus which costs €2. Thing is, most times we went to centre of Malcesine was in the evening when it was cooler. The problem was the walk back.20+ minute walk up hill. Or try and get the bus, which could be packed. The hotel is very much oriented towards German families with children. The pools were very busy most days. Near our room there are these circular pools nearby, one of them is a jacuzzi. Kids were playing on inflatables even in the jacuzzi. I'm not sure I'd fully recommend this hotel to couples looking for a romantic break. The staff in the bar.. some strange behaviour. My wife said we were in to look at the pizza menu and we were shuffled between 3 different people, then told no you need to eat the pizza in a different area, then told no you need to eat it in this particular part of this area. Very strange. I found that some of the staff in the bar area had an attitude. Overall though I recommend this hotel, especially for families with children. Just be mindful that if you plan to walk to the centre of Malcesine it is 20+ minutes, and the walk back is up hill.

This was my second visit as the last time was May 2022. I couldn't wait to go back again and this time I took my partner! Everything about the location, the accommodation, choice of food and the wonderful staff made it special again! I will be returning next year! Highly recommended!

We have enjoyed one week at Majestic Palace in Malcesine. Weather was constantly changing but we have been on excursions in every day. Verona, Sirmione, wine tasting, Arco, Trento and at Monte Baldo. The hotel was good and the staff was very professional and provided excellent Service.