RC Hotel Melaka

We checked in on 30/03 around 3pm, but the rooms weren't ready, one of the room we booked was triple but they informed that due to holidays and full so changed us to a double single room by adding a bed, without any other compensate from this mistake! However, we've accepted that, but when we enter the room, found that those disposables which should be provided were used by the last guests, which means that they didn't even clean the rooms systematically. Well, we then asked from the cleaners to replace them. We checked out the next day around 11am, but noticed that we've left our souvenir (chocolates) which just bought in the morning, we quickly make a call to counter and ask to recheck if anything is left to collect from them (they hold us to ask cleaners to check our rooms during check out), and they said will recheck and the same time we are returning back to hotel to collect. But when we arrived and look for counter, they said cleaner did not report and item left and said may accompany us to recheck the room. So we rechecked the room and it really not in there, but what is really annoying and made us angry on them is that we saw our souvenirs were opened and left on the cleaners trolley in their internal room while we pass by!!! The accompanist gets in the room to take the souvenirs back to us, and the chocolate were been opened and eaten! This shows that their management is really poor, and hope I've fully clarify that the reasons we will not come back to this hotel anymore!

Good Service and place

air cond got problem, afternoon totally cannot feel cool midnight only can feel cool got some bad smell， another so far ok....

The location is superb and near jonker street. It is also wheelchair accessible. The balcony is huge and the view is nice when facing the river. Several good food options are within walking distance too.

The hotel is clean.

Spacious & clean. Highly recommended for new visitors to historical Melaka as its located in the heart of tourist attractions all within walking distance. My favourite place to stay every time I come to Malacca. Good breakfast, and the staffs really friendly. Room with balcony view right infront to the Malacca river, nice view with a great sleep.