Al Ebaa Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Makkah
Al Ebaa Hotel
3280, Umm al- Qura Road, 24231, At Taysir, Makkah, Makkah Province, Saudi Arabia
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Property Description
Al- Ebaa four star hotel committed to 100% Guest Satisfaction. If you
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6.4/10
Cleanliness6.4
Amenities6.4
Location6.4
Service6.4
All 6 reviews
Surroundings
Train: Mina Train Station -3 Jamarat
(9.9 km)
Train: Mina Train Station 1
(9.9 km)
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Overview
Rooms
Guest Reviews
Policies

2
Standard Room
Has window
Non-smoking
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Guest Reviews
6.4/10
6 reviews

- Cleanliness6.4
- Amenities6.4
- Location6.4
- Service6.4
Average for similar properties in Makkah
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. Rp 19,815). Trip Coins can be used to save instantly on room rates.

Guest User
July 24, 2025

I stayed at the hotel in July 2025 with my family during our umrah trip. The staff at the reception are very helpful and friendly- my favourite is Yunus because he is always going the extra mile whenever i need something. The restaurant there are no labels on any of the foods and there is a limited selection. The restaurant staff do not smile or even acknowledge you when you are there. Apart from the experience of having a rotten boiled egg, the hygiene of the restaurant is clean. Since been at the hotel for 9 days (two days remaining of our stay now) our room has only been cleaned two times even though I have asked the room to be cleaned which hasn't happened. There's no clean my room/ do not disturb sign. The room is full of dust and the drain in the shower does not release any water (there's another drain outside the shower which you have to push the water out manually) because of this the whole bathroom becomes flooded. The bathroom door handle on the outside is broken, so it keeps coming out. I wipe the surfaces myself, collect water bottles, tea and sugar, pick up fresh towels when I see the cleaner, and put out the dirty towels and rubbish outside the room.

Guest User
May 7, 2025

Booked this hotel for an Umraah trip with some friends. Fantastic location, 10 min walk from Haram. 5 min walk from local shops and restaurants. Rooms are brilliant. Has all the usual features you would want in a room. 1st class service from hotel staff. Hotel is also right off the main road so convenient for uber drop offs or pick ups.

Guest User
February 26, 2025

Booking a hotel in Makkah was quite a challenge because the hotels close to Haram were expensive, while the affordable ones were far away and required a shuttle service. I was looking for a hotel that was within walking distance, reasonably priced, and didn’t require using a shuttle. During my research, I came across Al Ebaa Hotel on Google Maps. When I looked for more details, I found that there wasn’t much information available, and the reviews were mixed. However, I was able to estimate that the hotel wasn’t too far from Haram. Since this was my first Umrah trip and I wasn’t very familiar with the locations in Makkah, I decided to take a chance and book Al Ebaa Hotel, and it turned out to be a great decision. Our flight arrived late at night, so we checked in after midnight. The check in process was smooth, and we didn’t have to wait. I had originally booked a double bed room, but it wasn’t available, so the receptionist provided a triple bed room instead, which I happily accepted as it wasn’t a major issue for me. Our Room was on 5th Floor. The room was spacious and equipped with all basic amenities, including an electric kettle, tea supplies, a table, chairs, a dressing table, a mini fridge, and a safe. The bathroom wasn’t very large, but the shower area was separate with a glass door. However, water still tended to leak outside. Despite that, all the essential toiletries were provided. Now, coming to the distance from Haram—the hotel is about a 10 minute walk from Haram, which I found to be ideal. The area where this hotel is located isn’t as crowded as Ibrahim Khalil Road or the Kabootar Chowk side. One important thing to note is that there is a slight incline when walking to and from the hotel. However, for me, this location was perfect, as it allowed me to comfortably walk to Haram for all my prayers. A special mention to Mr. Tufail from housekeeping for his excellent service and polite demeanor. An area for improvement: I emailed them nearly a month before my arrival but didn’t receive a response. I believe the reservation team could improve their responsiveness.

Guest User
January 7, 2025

Mediocre hotel, lousy breakfast, the path to the haram is dangerous, but the staff is kind and helpful and the cleanliness is impeccable. You are entitled to 2 large towels per day for 2 people. 2 small bottles of water for 2 people.
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Guest User
November 13, 2024

The strong points 1. friendly staff 2. location 10 min walk from the Haram via the Anjum Hotel 3. the prayer room is a mezzanine above the entrance too noisy it motivates even more to go pray at the Haram Otherwise window overlooks a wall difficult to ventilate the room, the gerflex floor damaged broken shower basin roughly glued back together breakfast not very varied, no fresh fruit, no pastries, dining room too small for the number of guests waiting for elevator (1 broken out of 4)
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Guest User
November 8, 2024

Me and my wife stayed here for 4 nights for our Umrah. I'm from the UK so will give you guys a full break-down. In general the hotel is in a great location. The hotel itself was surprisingly very nice and elegant. There was no waiting for the elevators (we went to visit family at other hotels and there are literal queues just to use the elevators). Location - pretty good. If you cut across Anjum Hotel, I'd say it's roughly around a 5-8 minute walk to the Haram. It is an uphill walk for about 2 minutes so for elderly people it might be a struggle. For anyone that is healthy and fit, it should be no problem at all. Room - very well kept and very clean. On arrival they upgraded us to a king-size room which was very nice. We did not get the breakfast package so no comment on that. I'd definitely recommend and would probably use this hotel again. Thank you!

Guest User
September 30, 2024

Poor Front Desk Customer Service. Spent 28 hours at the hotel, I paid for two days and was charged an extra day. Hotel promised to refund one day then refused for a refund. Check booking/time/date, if extra dates are paid, hotel will not refund . Hotel never reply to emails for advices before booking.

Guest User
March 9, 2024

Our flight landed in the morning we reached 1130am at the property on 6th march 2024 registration was so easy thanks to Mr Turkey it was my first time in Makkah for special occasion and I got very nice room (Masjid Al Haram view), A beautiful hotel with great service. The staffs from concierge to front office was friendly and more than willing to answer all questions and provide information. Room was super clean when we get in, bed was super comfortable, internet was super-fast, and a nice view Recommended for family & friends and solo Travellers, i would like to give shout out again to Mr turkey front office staff he was so helpful and friendly smile

Guest User
January 16, 2024

السلام عليكم احبابنا في فندق الاباء صراحة ارفع لكم القبعة فندق مريح و خدمات جد ممتازة و رائعة اطلالة الغرفة على الحرم كانت رائعة قضيت أنا و زوجتي 8ليالي في عمرة مباركة اود ان احييكم على الاهتمام بأدق التفاصيل لخدمتنا و خدمة ضيوف الرحمان أشكر الادارة متمثلة في موظفي الاستقبال خاصة الكابتن نواف و ادم و شادي ماقصروا عند التحاقنا ابتسامة حلوة و تواصل ايجابي و تفاعل مع كل انواع المشكلات تحية كبيرة ليهم اود ان اشكر خدمة الغرف خاصة ذلك الشاب من بنغلاديش او نيبال لا اذكر كان هو المكلف في الطابق الخامس يهتم بالغرفة باتقان و حب و كل مستلزمات الحمام و قنينات الماء.... و نأتي لأحلى ناس في الفندق ناس البوفيه في الافطار أحيي بشدة و حرارة كبيرة الكابتن ياسر من مصر شخصية كاريزمية و متمكن من شغلو و احببت فيه تواضعه الشديد و تلبية كل الطلبات و كان يفطر قرب طاولتي في نفس الوقت كل صباح .تحية كبيرة ايضا لمساعده التونسي نادر و لصاحب اطيب اومليط محمد المصري شكرا لكم جميع على كل شيء .فندق الاباء من اروع فنادق العالم
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Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Certification Details
License number: 10002124
Property Description
- Number of Rooms: 2
Al- Ebaa four star hotel committed to 100% Guest Satisfaction. If you
are not satisfied with something, please let one of our staff know
during your stay and we will make it right. It’s Guaranteed..
We are just few steps far from Holy mosque around 400 meters walks
on ideal location.
Among the facilities of this property we’ve a restaurant, Café,
conference Room/Hall, a 24-hour front desk and room service, along
with free Wi-Fi throughout the property. Private parking without any
extra charge.
are not satisfied with something, please let one of our staff know
during your stay and we will make it right. It’s Guaranteed..
We are just few steps far from Holy mosque around 400 meters walks
on ideal location.
Among the facilities of this property we’ve a restaurant, Café,
conference Room/Hall, a 24-hour front desk and room service, along
with free Wi-Fi throughout the property. Private parking without any
extra charge.
Frequently Asked Questions
What are the check-in and check-out times at Al Ebaa Hotel?
The check-in time at Al Ebaa Hotel is 16:00 and the check-out time is 12:00.What are the check-in and check-out times at Al Ebaa Hotel?
How much does it cost to stay at Al Ebaa Hotel?
Prices at Al Ebaa Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Al Ebaa Hotel?
What is the cancellation policy for Al Ebaa Hotel?
The cancellation policy for Al Ebaa Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Al Ebaa Hotel?
About This Property
Distance to Train Station | 9.87KM |
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Average Price From | IDR1538728 |
Hotel Star Rating | 3 |