Ascott Makati

Love this hotel! So convenient to a huge shopping mall so we could really enjoy all the perks! Would definitely stay here again 💜

I had an exceptional stay at Ascott Makati. The location is unbeatable—right in the heart of Makati with direct access to Glorietta Mall, making shopping, dining, and exploring the city incredibly convenient. The rooms are spacious, modern, and very well-maintained. I especially appreciated the fully equipped kitchen and comfortable living space, which made it feel like a home away from home. Housekeeping was consistent and attentive, ensuring everything stayed spotless throughout my stay. The staff went above and beyond in every interaction. From the warm welcome at the front desk to the efficient service at breakfast, everyone was friendly, professional, and always ready to help. The amenities are top-notch, with a relaxing pool, well-equipped gym, and great dining options. The buffet breakfast had a wide variety of choices, all fresh and delicious. Overall, Ascott Makati delivers the perfect balance of comfort, luxury, and convenience. Whether for business or leisure, I would highly recommend staying here and will definitely choose it again on my next visit to Manila.

Our second stay at this hotel, still very convenient in the city and near to the airport, 15mins drive. But the hotel area is currently undergoing renovation so the drop off was a bit far, still a short 1 min walk and with ramp for the trolley, the lobby staff even helped to push our luggage to the car!

There is a constructions in the area it was very noisy and it woke me up early in the morning

Absolutely one of my worst stay experience at Ascott across the world. It's nothing against the service staff they were brilliant and most did what they could. However, it was a string of systematic failure that made my work trip a disaster. This on-going renovation at the entire Makati area until late Aug. There were no obvious warning or notice during booking at Trip.com except a very fine print at the bottom of the hotel page that said there might be 'Potential Disruption - on-going renovation' at the hotel. This text was drowned out in the page full of irrelevant information. Then, the reception briefly mentioned this during the check-in, and also a letter in the room mentioning this. I was only made aware of the renovation in the area was ROUND THE CLOCK when I checked into the room. Nightmare came in N2 when heavy drilling and knocking started at 4am and persisted for more than 30mins or an hour. Ascot switched the room for me at a supposedly quieter wing but the damage was done. I had a full day of meeting the next day and it was horrible. What's funny is that, the supposedly quieter wing, have a noisy neighbour upstairs that started dragging chairs and jumping around the room (children playing?) early in the morning the day after, when I was trying to catch some extra sleep before checking out. and My question for you guys at Ascott Makati is that, - the effort to provide a proper notice prior to booking is almost ZERO. It's borderline dishonesty, and Ascott Makati is partially responsible; and SHAME ON YOU TRIP.COM - if you know there is on-going round the clock renovation, why didn't you place your guest at the 'quieter wing' in the first place? - if you were unsure which day there will be night drilling, in my past experiences, hotels would tried to work with the mall/renovation entity to confirm the affected time period and inform customers (or whatever else you could do, I shouldn't be teaching you how to do your job) - first room assigned to me was old and worn down

I was disturbed at 1 am with calls from reception, dark and old rooms, simple breakfast to the 5 star standard!