Premier Inn Maidstone (Allington)

Stayed at this hotel while visiting my son . Room was really clean and comfortable, Lady on reception was friendly and welcoming and helped me with my luggage.Had breakfast both mornings and was really hot . Lovely walk around the lake with the family.

Comfortable, quiet and clean rooms perfect for a short stay. The dining experience with Beefeater has gone downhill. Food is ok, but nothing exceptional, and there is a long wait to be served in the evening. Breakfast is as ever copious and cooked to order in addition to the buffet items.

I travelled with children and I have allergies. It was quiet, comfortable and very clean. The showers were powerful and beds super comfy. I had two pull out beds for the children and I had a small double. Staff were very cheerful and kind. It felt more like a 4*. I cannot fault it. Food was great. Will be returning 😊

The staff here couldn't be more helpful, nothing is too much trouble and they're always happy to chat. Bella especially has been brilliant, checking on room cleanliness and if anything needs sorting out. Really great stay, perfect for motorway access and rooms are quiet

Premier inn good as expected from the chain. Very disappointed in attached Beefeater for dinner. Early in evening called into restaurant to book table and told to return anytime as plenty of tables available. On our return to do this, stood at wait to be seated desk for over 15 mins with waiting staff seeing us there but not engaging…..many empty tables could be seen. Decided to leave after 20 mins, staff member saw this and ran after us to say they were resetting tables and did we want to wait! If the staff had acknowledged us waiting for 15 mins we would have waited. Very poor customer service!! Went to Village Hotel grill next door for welcoming staff and excellent customer service. Premier Inn let down on this occasion by Beefeater unwelcoming staff and quite frankly rude to not acknowledge waiting customers in any way! Decided to go to other hotel for breakfast in morning as well!

A passionate team of talented pros who truly rock at what they do—consistently delivering exceptional, high-quality services, exceeding expectations, and going the extra mile to keep every client happy, impressed, and coming back for more!