Grenfell Arms

Grotty rooms - truly awful. I gave this place a second chance because I’d eaten a few times here and the food had been okay. I’m guessing it’s a place of two halves when it comes to food versus rooms. This time I had room 5 - upstairs. And when they say steep stairs, they aren’t joking - the bit they missed is narrow - and I’m not a chunky chicken by any stretch of the imagination, but these are mental stairs. Any mobility issues at all and you will definitely want to request downstairs. Now onto the room itself - literally nothing good to say - the stairwell was filthy and I don’t mean a little dust - truly horrific, the door doesn’t sit true in its frame so you have to slam it just to close it - everyone else must love that. Then when you get to the room, it gets no better. The carpet is grubby, the room has had a dirty cloth at best thrown around it and the bed is broken. The added touch of a previous stayer putting their shopping receipt on the wallpaper and it being left there for the next guest is something else. The bathroom is dated and the shower hasn’t had a clean in decades. The tv situation topped off a rather forgetful stay. No remote - you have to ask for it - even the room card says ‘if you can’t find one let us know’ so I did - first night was ‘we’re full there aren’t any !’- err okay - that’s great cheers nice one. Second night same message but with the added ‘I’ll see if my manager has one upstairs’ and with that they disappeared - the rooms were far from full and in any case why would a tv remote be the problem of your guests ??? Very bizarre. Won’t stay again - I recommend you don’t either.

We had the Festive Christmas lunch with friends. Food was good. Great service even though it was really busy. Large selection of beers available. Thanks team Grenfell! We’ll be back ………………………………..,…………………………………………………………………………………..

We booked rather last minute and sat out on their terrace. Great selection of drinks and good service. We ordered the Sunday roast sharing option - the pork belly was AMAZING! Good value roast, could have easily fed three - looking forward to a return visit!