When we were there, in June 2024. it seemed that the season didn't start yet in the hotel. They weren't organised, housekeeping, animation, stuff in general. They gave us very bed room, dirty, and one receptionist gave us "special rate"to change the room, which was non official one, it was he's price. After 7 days, they started to work properly and to prepare for the season. So my advice is to go there from July, not before. In general, hotel is fine, (nothing special), but in Tunisia you should choose hotel with more stars, because usually, 5 star is 4 star, 4 is 3 etc...Also, the stuff in general was very polite, except this receptionist, but they fired him after this incident with us and one more familly. One advice more, do not book the room with garden view because it is terrible.
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