Mahdia Palace Thalasso

dirty hotel, damp and musty. the staff also scooped up the food at dinner time and wrapped it in cellophane. you will not be able to get a towel and you will have to wait 30-45 minutes for towels. there is no beach bar and the beach closes at 6 o'clock and you can't get to the beach after that. I do not recommend.

Hotel is very good the Rooms are large and spotlessly clean, as is the rest of the building The beach is beautiful and the sea is amazingly clear The pool is probably the biggest I have ever had the pleasure to swim in my favourite part of the holiday Being a solo traveler I usually find the entertainment annoying however bobo was a pleasure to watch such enthusiasm and hardworking he clearly takes his job seriously The food was extremely good with many different choices, All in all a lovely holiday My only grievance why can’t the British go all inclusive?? A word to the wise if you are British and have children you will struggle to find anything for lunch suitable for them For the life of me i struggle to understand why anyone would write a negative review of this hotel

I would like to say that the hotel is truly special. We received a recommendation for it from a tour guide who had worked in Tunisia for years. The interior evokes romantic nostalgic emotions. It is very well maintained and does not look like a bunch of new identical modern hotels, which makes it even more special. Special commendations for the music evenings at the American bar and special praise for the professionalism and kindness of Salim, who manages to attend to every guest and situation, making everyone feel genuinely comfortable despite the crowd. Of course, there is also the animator Bobo, who is the soul of the hotel. During our stay, Bobo had one day off, and his absence was felt. The hotel seemed to lose its shine for a moment. The food is varied, catering to all tastes, from Tunisian traditional cuisine to sushi. It is also suitable for vegetarians. Also, greetings to the restaurant and beach bar staff. The hotel is truly wonderful, but what makes it exceptional is the staff. Thank you so much for the smiles and conversations that brought us closer to the beauty of Tunisia and its people.

Our family vacation was almost perfect, unfortunately I have something very negative to say as well. The only thing that ruined the great atmosphere was an older bald man with glasses who came to the young lady working at the hotel as a guest relation and started yelling at her like crazy. I didn’t talk to her as I had nothing to solve with her, but she was nice towards everyone, asked if everything’s alright… Seeing this man being so mean to her was not just uncomfortable, it was painful, because I saw the poor woman leaving her desk crying. My kids were asking me what’s going on and now they’re afraid to come back next year because of the "evil guy", thinking he’ll yell at them the next time we visit. Aside from this situation, everything was perfect. A lot of food to choose from, clean rooms, polite and friendly staff, great animation team, really I had nothing to complain about. But this particular situation ruined the positive vibe. We’re not used to men yelling at women and the hotel director should definitely do something about it. I wouldn’t employ someone who disrespects colleagues, especially women, like this.

Hotel it’s very good, the hotel has very interesting animation programs. There is alot food to pick from everyday. Infront of the hotel is a pretty beach. Good aqua gym with ibrahim. Sitting in the evening with music. Waiters are very willing and very dear.

Before I begin my review of the hotel I would like to warn people of the Security Scam regarding Tunisian money at the Airport. If you take any money through Airport security with the intention of Spending it at the airport Duty Free, think again as it will be confiscated before you reach this point. I exchanged my Money at the Airport Exchange depot and one in Mahdia. When they confiscate your money before reaching the Airport duty free, you are asked if you have a receipt for the money. If your receipt does not have your Passport number or Name on the Money exchange receipt (both of mine did not) they will not accept them, hence the loss of £120. Be Warned!!! Now regarding the Mahdia Palace, I cannot believe any Western European would give this Hotel a 5* review for the Following reasons: You are treated like 2nd class citizens in the Hotel, that is a Fact, they cater more for Eastern Europeans and These people are offered All Inclusive at the resort while you are not. The Receptionist actually lied to our Faces when we requested an upgrade to AI and stated that the Hotel does not offer such a facility which is just not True. Secondly, this is the First 5 Star hotel we have ever stayed in that does not offer Tea or Coffee making facilities (as well as the Tea or Coffee) in the room. Thirdly, the main food Bar near the Pool and Beach is Shut for food which vastly reduces your Food options. Another issue to be aware of is that disco type music is played extremely loudly around the Pool area for most of the Day which is not to everyone's taste. The Hotel itself is lovely and the Rooms are of a good standard. The food is on a self serve basis and most of the days had good a variety of Starters, Mains and Desserts. All food and Drink is reasonably priced. There are plenty of Sun loungers available and you can set up in the Garden areas away from the Pool if you prefer peace and quiet. I would not personally recommend this hotel, but it is by no means a bad Hotel just not to our liking.