Michael M
5 Februari 2025
This used to be an amazing hotel, 10 years ago, a delightful oasis in heart of Mamallapuram, but it is now very run-down, dirty and disorganised. Was shocked to come back after ten years. All around the pool the edges are cracked, including in the children's area (very dangerous), the trees are overgrown so you don't get sun anymore, the food is very poor quality and the staff in restaurant are new and don't communicate well, unlike before. Plastic water pipes and rubbish lying around the sun-bathing area. The toilet by the pool is disgusting. The *** managing the pool is the same and still friendly. That's all. He's trying to do his best with such a rundown facility. It's a pity they don't invest in what could be a real gem, like before. There is a new wing of rooms but they need to focus on the essentials: the food, the pool, safety, cleanliness, staff.... I won't be going back. The hotel standard has now improved elsewhere and there are better options around now in other hotels. A lost opportunity, very sad!
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