Centara Collection Machchafushi Island Resort & Spa Maldives

- No one met us at the airport/pier, it turns out the girl was standing at the counter doing nothing, not even suspecting that we would be there, judging by her reaction, they were told the time in advance - They promised that we would fly straight to the hotel, in the end they sent other people, as the employee said, because they have a lot of luggage, and you don’t, wait, shock… - They answer your email once a day, you ask a clear question, they ask again, I have no desire to communicate with them at all - (!) At 17:30 they put up a smoke curtain around the island, this is some kind of ******, against mosquitoes. You can understand everything, but why is this done in the middle of the day? Can't they do it at night or early in the morning? - In an Italian restaurant where fish swim, the waiter said not to throw food for the fish, although they swim there because they are fed. What kind of trash is this? - You need to make a reservation for this Italian restaurant, for this you need to write in the application that is given upon check-in. No one answers there. - One day they called with cleaning at 8:55 in the morning. Their system does not show that the card is inserted and people are inside. Is everything ok? - When the staff rides bikes along the road, it can be heard in the villas on the water - The game area needs repair, it looks old. - Pros. Delicious food: breakfast/dinner buffet and Italian restaurant. Clean water and beaches, no garbage on the territory. - Summary. Reception, communication with clients - this is the worst side, they are somewhere flying in the clouds, and this is the face of the hotel. Thais are different, they are hard workers, they work: the Thai girl who meets people is great, also the Thai at the entrance to the buffet and the Thai cook are great.

這次入佳中央格蘭德島酒店，真的給了我一個難忘的體驗。酒店位於馬爾代夫南阿里環礁，周圍被翡翠玻璃般的海水環繞，彷彿置身於人間仙境。 一踏入酒店，首先被那獨特的木結構自然步道和島嶼風格的建築所吸引。整個度假村的設計充滿了熱帶風情，讓人瞬問放鬆下來。房間寬敞明亮，設施齊全。 在美食方面，中央格蘭德島酒店更是讓我讚不絕口。無論是主餐廳的自助餐，還是特色餐廳的精緻菜餚，都讓人回味無窮。特別是泰式餐廳，讓我品嚐到了正宗的泰國美食，而意大利餐廳的冰淇淋更是讓人慾罷不能。 值得一提的是，酒店的服務質量也非常高。從入佳到退房，每一個環節都有專人負責，讓我們感受到了無微不至的關懷。特別是那些熱情友好的員工，總是面帶微笑，為我們提供周到的服務。 總的來説，中央格蘭德島酒店是一個完美的度假勝地。無論是美麗的自然風光，還是豐富的美食和娛樂活動，都讓人還想再去

海是真的美，無美顏無濾鏡，超級美。我們住的水屋，水屋下面全是五顏六色的魚，在陽台就可以看見各種魚羣游來游去，還有鯊魚寶寶。酒店有兩位中國小姐姐，到處都有中文標識，就算不會英語也溝通無障礙。一共三個餐廳一個club，兩個酒吧，我覺得都挺好吃的。可能平時就愛吃甜食的關係，自助餐廳的甜甜圈還有麪包和甜點深得我心。泰餐廳裏的一個有個小哥哥超級逗，還跟我們開玩笑，特別親切的感覺。spa的小姐姐們也會簡單的中文，給我做spa的小姐姐手法超級棒，還耐心。浮潛超級棒，我們看到了鯊魚，往深一點走還有海豚，還有一個超級大的魚我不知道叫什麼名字。club的泳池很大，比房間裏的大，水也比外面那個公共大泳池好一些。

Our first time to the Maldives on a Honeymoon and we had such an amazing time at the resort! The corals were amazing, and as such we spent every single day in the water snorkelling - you can see loads of black tip, white tip shark, we also saw some turtles, reef manta rays (?) etc. beautiful clear waters, the buffet spread at reef restaurant was amazing every single meal. There’s also loads of activities to do in the resort and the staff were all so pleasant, top hospitality! Nothing to fault really. The Italian restaurant is very hard to book so I’d recommend to book in advance.

我們在這裏住了八個晚上，整體的感覺是客房工作人員和自助餐、泰國餐廳的服務態度非常好，讓人感覺舒適。酒店的前台和意大利餐廳的前台非常非常差，我們經常來馬代，在馬爾代夫就沒有見過敢如此傲慢和態度不耐煩的服務態度。這次是衝著泰國人開的酒店吃泰國菜來的，沒有想到泰國餐廳的菜巨難吃，全部都是煮過分了和不新鮮的材料。意大利餐廳非常好吃，但是環境非常熱。有一晚遇到據説是一羣法國人搞聚會，吵鬧了一個晚上，巨大的音量，後來酒店請我們吃了一個晚上海灘的BBQ。這個酒店需要改進的空間巨大！

不推薦這個酒店，服務真的差。可以叫做沒有服務。特別是浮潛，他們居然會以説教的口氣對待中國客人，説一個人不準下海浮潛，已經穿了救生衣並且告訴他自己水性好，都被批鬥式拒絕。我想的是我是來度假的，不是來學習或者其他。總之感覺很不好。出海看manta，沒有服務，口氣很兇。之前去過，悦榕莊，完全是兩種體驗，感覺麻袋悦榕莊還是不錯。不知道是不是這個島的中國遊客多，就覺得可以隨意對待吧。島上前台有個中國女的，也不能説你的需求她沒響應吧，但是永遠冷着臉，在這個酒店，你不會覺得是在一個五星級酒店，沒有五星酒店正常的被尊重。餐食真的很一般。住過這個酒店後，我以後都不想再來馬代了。有一説一，浮潛環境還可以，在家庭水屋那邊看見很多魚羣，我是四晚落日水屋，裝修風格是我喜歡的，但是絕對不會再來了。