Hilton Clark Sun Valley Resort

We booked the room with the breakfast but it wasn't recorded properly. We had a bit of inconvenience trying to show the booking details again to get the breakfast but the front office personnel was able to resolve it well. I hope there will be a better way of coordinating with Trip.com and the hotel itself.

The room was good and clean. The toilet needs upgrading to low flush, uses a lot of water and do not flush properly.Other than that it was good.Food service was excellent, the food was ok.

The service is superb, we, especially my kids really enjoyed our stay

Our stay in Hilton Clark was very pleasant. I can’t stress about how friendly the staff was, they were really helpful, gentle and polite (despite my toddler son having some tantrums). The hotel overall was very clean, fragrant, posh and well kept. Upon entering, there's a small Duty Free store selling fragrances, wines, chocolates, bags and jewelries. Reception is at the 3rd floor and you have to take a long escalator. There's also a small casino but we didn't check it out. Welcome drink was superb! It's worth it to claim as it was really good. We also then availed of their buy 1 take 1 happy hour promo. The room was cozy and the pool was super clean and nice. Wifi's fast. The pool water felt fresh and I think they have another way of maintaining since there's no smell of chlorine at all. Kuya lifeguard was also very friendly and accommodating. Breakfast is good! They offer not just black coffee but also the likes of latte & cappuccino. Hot choco taste legit! Bacon is also offered soft or crispy. Food is good. What I liked most in this hotel is the amenities for kids and their regard for safety. Apart from the 2-feet pool, they also have an outdoor playground, a spacious kid's area for biking where kids can choose 3 types of vehicle, a helmet provided, and most of all, they have a spacious indoor kid's playroom as an alternative activity area when it's scorching hot outside. Be sure for kids to wear shoes when they go biking and socks for the indoor play area. I also appreciated their attention to the kids' needs in that they have room slippers on kid size! Our daughter was so glad about it and said Hilton Clark is now her favorite hotel. Overall, it was indeed a very pleasant stay!

Great for families with kids.

Wonderful stay! Will be back!