Pullman Maldives All-Inclusive Resort

Opportunities for improvement: Rooms 1. consider using small bottles of water that can fit into the bar fridge. Cold water after a hot day is a game changer! Melange 1. Surf and turf: the big prawns and lobster meat were frozen and were not really attractive. After grilling, the meat turned out to be partially soggy, which is a turn off. 2. Suggestion: for the grill, cook to order instead of preparing the food and leaving it under a heater lamp. I.e. lamb cutlets, pork chops, grilled sea bass etc. Freshly grilled food taste better and maintains the high quality. Grilled food left under a heater lamp becomes either soggy or too tough. 3. Same suggestion for breakfast waffles: make to order rather than leave it on the plates ready to go. Examples of great service: 1. Mariana helped prepare a ice bucket of champagne for us even though the honeymoon comment was not originally registered by trip.com and pullman. She was very helpful and remembers what clients say. Top marks and greatly appreciated! 2. All buggy drivers greet upon pick up and some even went out of their way to reverse so we can video manta rays in shallow waters off our villa. Truly deserving of the great service tag! 3. All waiters serving at all restaurants always asks whether we want water to start off. It feels like an SOP but we love it! Consistent and service with a smile! Was truly a great experience and would love to come back again!

The Spa at Pullman Resort Maldives is exceptional. The massage therapists are excellent and caring. Rahul was fantastic. I highly recommend him for a relaxing massage. The staff at the spa and overall resort are accomodating, friendly, and go beyond to satisy guests.

Rahul and Sonita were amazing for our couples massage. So professional and made us feel some comfortable and relaxed. The massage was a perfect activity for our honeymoon and we would recommend to anyone that is also staying at the Pullman.