Upon check in, our room has:
1. Incomplete items, like bath and hand towel, toilet mat.
2. Aircon and TV remote control is missing. We need to wait for several hours as the maintenance personnel kept the remote.
3. Door Keycard is not working you need to use the key to open the door
4. The hanging TV shelves is very hazardous, my.young granddaugther hit her face.
5. We requested for a cube ice for emergency use didnt came.
6. Breakfast buffet was not refilled.
The hotel need improvement with their services
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