Hotel Hot spring Luang Prabang

Environment: rice fields, cicadas chirping, but no mosquitoes beside the paddy fields. Waking up early to bask in the warmth of the swimming pool with a hint of coolness in the morning, looking at the green rice fields, the mist-shrouded mountains in the distance, the clear blue sky and white clouds, I felt that there was a vivid memory on my life list. Room: The air conditioning is sufficient and there is no noise. There is also a fragrance system, and the high roof space makes people relax. The equipment is well-equipped and very new. I fell asleep on the first night without much fuss as I was in an area where bed trouble was most common when I was on a business trip. Service and breakfast: Very welcoming. There was a problem with the hot water on the first night. I called the front desk and sent someone to fix it immediately. There is a free shuttle to town. The breakfast is rich, especially the local millet noodles. Overall review: :) I don’t want to give a good review, because I’m afraid you might raise the price next time if you know more.

It's very close to Foreigner's Street. It's very convenient to travel. At the same time, it's very close to Xiangtong Temple and the night market. The location is superior and the room is very quiet. The only downside is that the breakfast is the same every day because of the 5-day stay. boring!

My parents liked the rural-style, yet rustic look. The swimming pool was clean and the room condition was satisfactory for the price. However, even though it was well past the check-in time, the room was not cleaned, so my parents had to wait for an hour without being able to eat, and they behaved somewhat incomprehensibly, such as asking to exchange the old dollars that someone else had paid for new bills. In the first place, they took other guests' old bills. I'm not a bank, so why are they asking me to exchange it? Other than that, everything was good.

The bed and esp. pillows are super comfy..i can go to sleep so quickly... Nice hospility from receptionist,willing to help... and also from servers... Good size pool.. good deal during this covid time ..not in the main town, so its quiet but walkable to town if you are a walker..or there are free bikes to borrow...

This is my second visit after visiting with my family about a month ago. I remembered the warm experience I had at this hotel last time, so I came back again. There must be many guests coming in and out of the hotel, and I was touched that everyone I met recognized me and said “Welcome back.” I am very grateful to Yong, Lith, Muhn, Mone, and the two female hoteliers who were in charge of dinner on 5/25 for their hospitality. (I should have asked everyone's names, but it's too bad I didn't.) And the information about becoming a monk during the morning Takbat. I am also sincerely grateful to the male hotelier who kindly and in detail explained about the Ina Lao people. I think I will visit Laos again on my last trip before returning to my home country because of the warm memories I had in Avani. I look forward to seeing you again.

This hotel and Laos in general were a complete and utter positive surprise and experience. Booked last minute due to prior flight cancellations in Bangkok, this was a real treat. From the moment we stepped in (prior to checkin time I’ll add) we were warmly greeted by the team with a lovely welcome beverage and a room upgrade with early checkin. Next the staff helped us arrange our entire 24h in Luang Prabang to ensure we maximised the trip, organising every detail from the driver to towels for the waterfalls. The room was gorgeous, upstairs overlooking the pond with nice touches including free local beer. The bathroom was gorgeous with nice scented oil. Breakfast was good. Everything about this trip and hotel surpassed our expectations, especially for the price point. Highly highly recommend.

Our stay had a lot of high points and a lot of low points. Starting with the high points, the grounds and room were incredible. Our experience at the spa was one of the best we’ve had. The cocktails and Laos-style burger we had for lunch one day were phenomenal. The staff were charming and very accommodating. However, there were a few aspects that were far below the experience expected of a 5 star hotel. First, cocktail service around the pool was abysmal. On almost every occasion we had to go searching for a staff member to take our order, and then the cocktails more often than not took more than half an hour to arrive. This is despite the fact that we seemed to be the only people ordering F&B at that time, i.e. they were not busy at all. Second, the breakfast was a disappointment every day - we were told we could order eggs or noodles, and had to repeatedly press the staff to find out what type of eggs and noodles, and we only discovered on the last day that there was a menu with additional options. We ordered poached eggs on toast, and the eggs had not been drained of excess liquid, and the bread was entirely soaked through. An order of waffles took over an hour to come out - first it was delivered as a pancakes, and then they just forgot about it despite repeated follow ups. The “local” Laos options lacked flavor - very little of the herbs and spice that makes Laos food great. I think this and the pool service issue are primarily the result of a lack of training and instruction for staff - they were clearly doing their best, but did not know what to do. Third, the pool area needs a lot more spent on maintenance. The decking is cracking and falling apart. The mosaic tiles in the pool are falling apart, A LOT of the tiles are missing, and I got a very large laceration on my forearm from the sharp edge of a tile sticking out. If this pool were in a western jurisdiction, it would not meet health and safety standards. Fourth, the gym was not worth visiting if you want to lift weights. Possibly the worst weights offering I’ve seen for a hotel of that price and with that much space. We want to reiterate how great and enthusiastic the staff were. I think this is primarily a management oversight, training, and maintenance capex issue.

The environment is good. It is the third-ranked luxury hotel. The service attitude is much better than that of Luang Prabang Hotel. The service awareness is very strong. Even if the hotel can be reached within two steps, a sightseeing bus will be arranged. There are not many types of self-service breakfast, but the taste is good. Sitting on the bed, you can see the scenery outside the window. The weather has been cold recently, so a small sun is provided for heating. There are two shortcomings. One is that the pillow is a bit soft and not very comfortable. The other is the hygiene of the toilet and bedding. There are some flaws. Overall, it is great.

Friendly and welcoming staff at reception. Good English spoken. The bikes are great as the hotel is quite a distance from the main area. There are a few nice places walkable distance and it is walkable but if you did it multiple times it’d be tiring. Lao Airlines hotel so you can check in for your flight at the hotel. Rooms are a good size and beds comfortable. Nice pool and quiet, peaceful environment. Kettle in room with tea and coffee. Rooms seem worn and could do with a refresh, especially the bathroom. Air conditioning is needs updating as it struggles to cool the room. Only one plug socket by the side of the bed. Lots of small flys in my room which should have been cleaned/removed before I checked in. Likely due to low season so less people/cleaning less often. I went out in the morning and hung “please clean room” on my door but when I came back 6 hours later nothing had happened. They didn’t clean my room, change towels etc through my stay. Neighbouring hotels have shuttle service. This would really improve the hotel. Overall, it was ok for two days but probably wouldn’t go back unless it was modernised.