Hotel Spa di Lowlands

I only stay for one night . However I received Awesome customer service. I was allowed to get lunch before my official check in time that was 3pm. . The young lady at the baggage area was professional. After checking in and receiving my bottle water and champagne. I was told where to go but got a bit confused . Nonetheless i asked where the buffet was and was escorted to the buffet restaurant by a gentleman from the beach where you get your towels. When I got to the buffet a young man greeted me with a nice smile and offered me something to drink letting me know that the restaurant was closed and will be opening shortly. This to me was awesome customer service. I ask let him a few questions as it relates to Wi-Fi and he was able to tell me. My only issue was I checked you cannot gain access to Wi-Fi until you are assigned a room number. I checked in at 12 am and my room was going to be ready until 3pm I had no access to Wi-Fi and couldn’t call me family to let them know I was safe. There should be a way to gain Wi-Fi access before you are assigned a room. A one time access 30 minute access Other than that everything else was great . The workers at the Buffett was awesome especially a young man with braids that worked the morning and evening shift night of the 8/7/23.

Very disappointed in the amount of chairs and umbrellas on their very little beach

Right at the end of the resort strip. Nice pool, bad beach.

We stayed here for two nights. I booked a sea view room and when I checked in, I was placed on the first floor. Although there was a sea view, it was too low and many things were blocked. It happened that there was something wrong with my toilet and it needed to be repaired, so I went to the front desk and asked to change rooms. Because the guest rooms were full, they gave us a two-bedroom suite on the 5th floor for free. The environment is very beautiful (see photos) and it is very convenient nearby. There is also a small supermarket where you can make your own food. In addition, there is a Chinese restaurant nearby that tastes good. A special view here is that you can watch planes take off and land so close to the airport. There are people watching on the beach. If you book this hotel, you should ask for a room above the second floor. It basically has sea view suites.