High Wycombe / Beaconsfield

Struggled to sleep as it was the hottest room we’ve stayed in. We asked the lady on reception to turn the air con down which she did- manually overriding it for us. However this only last about an hour and we woke up every hour cooking! The window would not open.

This has put me off Premier Inns for life. Check in was slow and the room we were given, small no extra bed and stank of smoking. Windows had been left wide open. We were given another, larger room but away from our friends. Not even a plastic cup in the bathroom to rinse your mouth. Things have been cut to the minimum. The Brewers Fayre was the only eaterie nearby. Menu was standard stuff. The koftas I had were very overdone but the rest of the meals ok if you like that sort of thing. Staff were very mixed, only came across three who were smiley and pleasant. One waitress told us off for putting dirty cereal bowls on the adjoining table. If she had done her job instead of hanging around folding serviettes we would not have had to do that. The next morning ng she was laying up tables and handling all items at the fork and spoon ends instead of the handles. That made me feel very squamish! Reception was hardly ever manned and when it was we weren’t acknowledged at all. Very unpleasant stay.

Came here last year wrote a review which was no reflection on the hotel but the outside area was somewhat dirty & dangerous. But this time it was lovely clean & a safe walling put up. Our stay has been amazing lovely clean fresh room great breakfast great reception staff gentleman was very helpful & welcoming.