Courtyard Los Angeles Sherman Oaks

Clean and comfortable room, but it's necessary to wait the elevator sometimes.

房間是典型的美國酒店， 旁邊就是一個加油站和711便利店，步行幾分鐘有很多餐館算是很便利的酒店。房間有沙發床可以使用，一家人住還是比較舒服的。

Fertility Patients Stay Elsewhere My husband called ahead on Friday to make sure I could have early check-in as I was having surgery under anesthesia a few doors down at RSA with HRC. The girl told him the room would be ready by 9:30 AM and that we did not need to book the night before. I arrived at the hotel and they told us that the room will not be ready for another hour. When he spoke to receptionist on Friday, he let her know if we cannot do early check-in, we would arrange Sunday night on our stay also. She said no it’s fine… early arrival was approved. That was a lie. I was stuck sitting in a waiting room drowsy on anesthesia when I should be laying down sleeping not in public. Not safe or acceptable. I was stuck in the lobby nauseous. I had to relieve that to find the bathroom was closed. So the guy receptionist gave me a clear plastic bag to use in the lobby. How degrading! I was beyond embarrassed to be in the lobby in an affluent area no make up, in pjs, nauseous and in pain. We moved on once a room was available.. to receive a snarky email from Manager Jon Rushing that I was complaining for no reason and that he was so curious that we were even allowed early check in. Mind you I had just had an embryo transfer under full sedation. Remaining calm and not stressed is a MAJOR part of the transfer’s success. So I don’t appreciate this hotel jeopardizing thousands of our money and babies lives due to giving false information and then being pompous because I complained to corporate.