CLOUD NINE HOT SPRING WHISKEY HOTEL

CLOUD NINE HOT SPRING WHISKEY HOTEL Reviews

CLOUD NINE HOT SPRING WHISKEY HOTEL

Zenglong Road, Maxing Village, Yonghan Town, Longmen, Guangdong, China, Longmen, Guangdong, ChinaView Hotel Details
CLOUD NINE HOT SPRING WHISKEY HOTEL
CLOUD NINE HOT SPRING WHISKEY HOTELCLOUD NINE HOT SPRING WHISKEY HOTELCLOUD NINE HOT SPRING WHISKEY HOTEL
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CLOUD NINE HOT SPRING WHISKEY HOTEL Guest Reviews

4.5/5
Good
6405 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(6405)
Positive reviews(6143)
Reviews with photos/video(2705)
Relaxing hot springs(1643)
Perfect for kids(642)
Delicious buffet(444)
Friendly front desk staff(253)
Loved the view(244)
Has facilities for children(201)
Tasty dinner(147)
Negative reviews(262)
KennyTham
Guestroom - With View (Double Bed) (Soaking Tub)
Stayed in Nov 2024
Travel with friends
73 review
3.5/5
Posted on Jan 8, 2025
Big family hotel with many entertainment available, but room condition is not as new. Balcony area is dusty probably due to the road constructions downstair.
Response from Property: 尊敬的賓客:您好!感謝您的入住及點評。雲頂温泉坐落在被譽為“中國天然氧吧”的龍門縣風景秀麗的國家4A級南崑山國家森林公園,以70度純天然“美人湯”硅酸氟温泉為特色,度假村外面是作為百千萬工程典型鎮的其中一個擴路工程項目,目前已經接近完工,修路是暫時的,相信將來能為廣大遊客帶來更優質的度假體驗,今後,我們將繼續努力提升服務質量,真誠歡迎您再次光臨。
Khan, Sohrab
Guestroom - With View (Double Bed) (Soaking Tub)
Stayed in Dec 2024
Couples
30 review
4.0/5
Very Good
Posted on Feb 3, 2025
Not bad but too crowded
Response from Property: 尊敬的賓客:您好,感謝您入住雲頂温泉威士忌酒店,雲頂温泉以70度純天然“美人湯”動感温泉為特色、結合濃郁的東南亞峇裏島建築風情,酒店充分考慮了朋友、情侶及家庭出行的各項需求,以此為基礎而建造的各項設計深受入住賓客的青睞。春節期間客人相對 較多,儘量選擇工作日或者平日前往,期待您的再次光臨,祝您生活愉快,家庭幸福。
Guest User
Guestroom - With View (Double Bed) (Soaking Tub)
Stayed in Jul 2024
Family
8 review
4.5/5
Great
Posted on Aug 26, 2024
The facilities are excellent, lots to do. The staff VERY helpful & the rooms are clean & tidy. The only thing that let's it down is it's location, it's not near anything within walking distance like shops. I would recommend staying here but only if you are in a tour party or if you have your own transport.
Response from Property: 尊敬的賓客,您好,感謝您入住南崑山雲頂温泉威士忌酒店,雲頂温泉以100%純天然"美人湯"硅酸氟温泉為特色,被評為國家五星級温泉,位於南崑山風景秀麗的國家4A級風景名勝區下,地理位置優越,交通十分便利:距“廣河高速”永漢出口公2公里,距離百千萬工程首批典型鎮”永漢鎮”也是2公里,購物非常方便,優質的自然環境,如同世外桃源般,盡享南崑山風景區清新空氣的同時還能享受100%純天然"美人湯"硅酸氟温泉。您的滿意是我們前行的無限動力,我們會繼續保持熱忱,期待您再次光臨!祝您生活愉快!
Guest User
Riverside Tub Twin Room
Stayed in Feb 2024
Couples
21 review
5.0/5
Outstanding
Posted on Mar 5, 2024
great hotel, great foods and excellent services, will come back to stay for sure
Response from Property: Distinguished Guests, Hello! ! Thank you for choosing Genting Hot Spring Whisky Hotel, the best advertisement is the recommendation of the guest Marketing buzz, we are especially honored that our services can be recognized by you, look forward to your next visit, I wish you a happy life, Happy Family!
Justjen
Riverside Tub Twin Room
Stayed in Sep 2023
Family
14 review
5.0/5
Outstanding
Posted on Oct 10, 2023
Nice soaking tub with Mountain View, good modern facilities, hot spring is great
Response from Property: Dear guest, hello! Welcome to book the Yunding Hot Spring Whiskey Hotel in Nankunshan. Thank you very much for your recognition of our hotel and sharing the experience. The hotel fully considers the various travel needs of friends, couples, and families, and the various designs built on this basis are highly favored by guests who stay. Every trip is important, so we strive to ensure that our guests enjoy a comfortable experience in the hotel. I hope to see you again soon. Wishing you a happy life! Family happiness!
Edmond
Riverside Tub Twin Room
Stayed in Nov 2024
Travel with friends
3 review
3.7/5
Posted on Dec 29, 2024
Good!
Response from Property: 尊敬的賓客,您好,非常感謝您選擇雲頂温泉威士忌酒店,以及對酒店的肯定。雲頂温泉是廣東省首批真温泉,被評為國家五星級温泉,雲頂温泉以100%純天然"美人湯"硅酸氟温泉為特色。人每累計泡半小時温泉,相當於慢跑了兩公里的運動量,所以堅持泡温泉可以讓體形變得更完美哦,再次感謝您的好評,期待您再次光臨!祝您生活愉快!
Guest User
Riverside Tub Twin Room
Stayed in Mar 2025
Other
4 review
5.0/5
Outstanding
Posted on Apr 16, 2025
I have stayed here many times. I only choose it when I think it is good. The room has a good view and is relatively quiet. There is a hot spring bath on the balcony. There are many public hot spring baths, steam rooms, water parks, and everything else. It is suitable for a family to play. The service is also attentive and there is plenty of tea.
Original TextTranslated by Google
Response from Property: Dear customer, welcome to stay at Nankunshan Genting Hot Spring Whisky Hotel and share your experience! Thank you very much for your support of our hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether it is a business trip or a travel! Sincerely look forward to your visit again.
Doudouaichuxing
Riverside Tub Twin Room
Stayed in Mar 2025
Family
8 review
5.0/5
Outstanding
Posted on Apr 7, 2025
I came here during Dragon Boat Festival and Labor Day last year, and I brought my children here for the third time during Qingming Festival this year. This time I bought a package with breakfast and dinner, which is very cost-effective. The main room is very clean, and the outdoor swimming pool is also heated, which is very suitable for bringing the elderly and children. It was the first time to eat pork feet ginger in a buffet, which was very considerate and good.
Original TextTranslated by Google
6/10
Response from Property: Dear guests, hello, thank you for choosing Nankunshan Genting Hot Spring Whisky Hotel. It is our honor to serve you. We are committed to providing all guests with high-quality, efficient and comfortable star-level services, as well as holiday and health experience. The resort has complete facilities, including guest rooms, villas, Chinese and Western restaurants, KTV, chess and card rooms, foot baths, hot spring areas, banquet centers, etc. It is an ideal place for tourism, business meetings, and health care. We look forward to our next meeting at Genting Hot Spring. The enthusiasm will surely increase. I also wish you a good mood every day.
Guest User
Riverside Tub Twin Room
Stayed in Mar 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 9, 2025
Genting Whisky Hotel is nice, the room is nice, the view and service are good on the high floor, the seafood buffet dinner and breakfast are very rich, there is also roast suckling pig, band performance, it is worth coming again
Original TextTranslated by Google
6/8
Response from Property: Dear guest: Hello, thank you for choosing Genting Hot Spring Whisky Hotel. It is a great honor to serve you. We are glad that you have a pleasant travel experience in Genting Hot Spring. Your satisfaction is our unlimited motivation to move forward. We will continue to maintain our enthusiasm and look forward to your visit again! I wish you a happy life!
JJing987
Guestroom - With View (Double Bed) (Soaking Tub)
Stayed in Mar 2025
Family
10 review
5.0/5
Outstanding
Posted on Apr 8, 2025
The staff has a good service attitude, they are polite and courteous, the facilities are complete, the hot spring is very convenient downstairs in the hotel, there are many types of hot spring areas, and many scenes for checking in and taking photos are designed, so you can take photos while soaking in the hot springs. The room you live in is also very comfortable, the environment is quiet, and there is a hot spring pool on the balcony. You can go to the hot spring without going out. The hotel's breakfast is very rich.
Original TextTranslated by Google
Response from Property: Dear guest, hello, I am very happy to receive your recognition! Yunding Hot Spring features natural "Beauty Soup" silicate fluoride hot springs. The 128 hot spring pools built on the mountainside allow you to enjoy the fun of hot springs. We sincerely look forward to your visit again. We will welcome you with a better attitude and wish you a happy life!
Junjunzi
Guestroom - With View (Double Bed) (Soaking Tub)
Stayed in Mar 2025
Business travelers
37 review
5.0/5
Outstanding
Posted on Apr 8, 2025
The hotel is upscale, with a whiskey-themed decoration. The room is clean and tidy. The shower room in the bathroom has a glass sliding door that leads directly to the balcony pool, which is super convenient. The front desk service is very thoughtful, and a welcome fruit bowl is also given. The buffet breakfast and dinner are very rich, which is very good!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Welcome to Genting Hot Spring Whisky Hotel. It is our honor to serve you. It warms my heart to receive your positive comments! We are committed to providing guests with high-quality, efficient and comfortable star-level services, as well as holiday and health experience. Thank you for your support along the way. We will continue to work hard to provide you with better services! I hope that Genting Hot Spring will have the honor to serve you all the time, and we sincerely look forward to your next visit!
Guest User
Riverside Tub Twin Room
Stayed in Mar 2025
Family
14 review
5.0/5
Outstanding
Posted on Apr 7, 2025
The receptionist was very hospitable and took the initiative to help us upgrade the room type according to my needs. The room is on the 20th floor, overlooking Nankun Mountain. It is quiet and has a good view. It is very suitable for us and very comfortable. The facilities in the room are complete, and the drinks provided in the mini bar are enough for us to enjoy~
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your support and affirmation of our hotel. We feel very honored. We are very glad that you are satisfied with the hotel's services and facilities, and look forward to your visit again next time. We will continue to work hard to improve the hotel's service quality and provide guests with a more comfortable, caring and satisfactory service experience. Thank you again for your affirmation and wish you a happy life!
Guest User
Riverside Tub Twin Room
Stayed in Mar 2025
Family
8 review
5.0/5
Outstanding
Posted on Apr 6, 2025
The parent-child room floor is full of atmosphere. The children like the frog theme the most. They have a lot of fun playing on the slide in the room and have to sleep in it in the middle of the night. You can play small games in Guochao Street. There is a small bar stall on the way to the hot spring area to relax with a special drink. We came late and went to the hot spring area when the sun came out the next day. After the hot spring, we can enjoy free fruit!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for taking the time to share your stay experience. The hotel has been committed to becoming the best destination for family travel. With complete parent-child facilities, it is the first choice for family travel. Your satisfaction is our focus and direction of effort. The hotel team is committed to providing perfect service to every guest. We look forward to seeing you and your family and friends again! I wish you and your family happiness and health!
Guest User
Riverside Tub Twin Room
Stayed in Mar 2025
Family
5 review
5.0/5
Outstanding
Posted on Apr 5, 2025
The room is clean and spacious enough for a family to relax and vacation. The hot spring environment is green and quiet, and it is built on the mountain with good privacy. In particular, the scenery of the half-mountain swimming pool is very good. There are many children's play facilities and a variety of free facilities, such as billiards, table tennis, fitness equipment and other parent-child activity facilities. Therefore, the children still choose this hotel every time they travel many times. It's great👍
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Welcome to Nankunshan Yunding Hot Spring Whisky Hotel. Yunding Hot Spring water is a high-quality rare hot spring, and is rated as a national five-star hot spring. It features 70℃ natural "Beauty Soup" silicate fluoride hot spring, dynamic SPA, ice and fire bubble pool, various Chinese medicine pools, Maya Water Village, Yingge Water Village, constant temperature swimming pool, surfing pool, dry steam room, wet steam room, etc., a total of 128 pools have been well received by the public; thank you for lighting up five little stars. Your satisfaction is our driving force, we will continue to work hard and continue to do better. We look forward to your visit again and wish you a happy life!
Saidikaminichenwu
Riverside Tub Twin Room
Stayed in Mar 2025
Family
10 review
5.0/5
Outstanding
Posted on Apr 5, 2025
It is suitable for all ages and a good place for parents and children. The kids had a lot of fun. Wet steaming helps with beauty, and dry steaming helps relieve joint pain. The hot springs are particularly comfortable, like a fairyland. I will go there again next time.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, hello, I feel a little proud to see that you are satisfied with the Whisky Hotel. Thank you for your affirmation and love for the Nankunshan Yunding Hot Spring Whisky Hotel and the service of the staff. It is our pride to serve every guest. From your words, we can see that you must be a warm and thoughtful person. We have used the best things for your experience, which is warm, real but not flashy. Your feelings and your satisfaction are the greatest affirmation for us! We will continue to work hard and see you next time.