The St. Regis Longboat Key Resort

EXCELLENT EXPERIENCE!!!!! I always go to 5 star hotels but there was something else about this one! This one was a top notch experience I will def be returning… Everything there was including food and service was more than excellent

We thoroughly enjoyed the resort- It’s a beautifully designed resort located directly on a splendid white sand beach, beautiful pools-and a very cool aquarium- The restaurants are excellent-the staff outstanding-

This is by far the best resort I have stayed and I have travelled a lot in the US but also in many other countries. The attention to detail, the customer service is sublime, everyone is so friendly, helpful and accommodating. It’s the little things that have been thought about, like the swimsuit refresh, the turn down service, the amenities in the room and quality of products in the bathroom, in the bar, the espresso machine, The Bentley car service, the pool cool boxes and water, the wooden boxes for service all make it a exceptional resort. Every evening the turn down service provided an extra little something in the room which I looked forward to. The bars, the food, the pools, the pool butlers, the lazy river all were great. The ambience in the Oshen bar was amazing, coupled with the sunsets. We were due to stay for 2 nights we ended up staying 4, then moved on to our next destination for only 2 nights then came back for another 4 nights, so 2 nights turned into 8 in total. This definitely made our 3 week trip from UK more special. We visit Florida every year and travel around but we will definitely be returning here as soon as possible! Finally I want to mention a few people, which if you read all my other reviews I don’t do that often however, Jay on check in desk who has made our stay even more special with his warm, kind, fun personality and he is amazing at his job, it was always a pleasure chatting to him. The other person is Michael who drove us around here and there in the Bentley, again his lovely personality, kindness, friendliness, his recommendations and great conversations, made our stay more special. The room maids, too many to mention were all amazing. Finally Logan in the Lobby bar who was so lovely, put up with us every night and made the best drinks! I’m a Human Resources Director and culture is very important to me and I have to say whatever recruitment methods used for this team are exceptional, the culture and staff team, are all superb!