Copthorne Tara Hotel London Kensington

This hotel offers decent value for money with standard amenities and satisfactory breakfast options. However, I was deeply disappointed by their post-check-out protocol regarding forgotten items. During my stay, I left several opened and unopened food items in the room's refrigerator. Unfortunately, the staff disposed of or retained these items without attempting to notify me—a stark contrast to my recent experience at a rural Liverpool hotel, where the front desk promptly informed me about a forgotten perfume. While the financial loss here was minor (around £30), the lack of communication reflects poorly on customer care standards.  For a reputable establishment in London, such oversight is unexpected. I urge management to revise their policies: a simple message to guests about abandoned belongings would greatly improve trust and professionalism.

Housekeeping is helpful, prompt n good. Concierge is not knowledgeable.

Very, very old and basic. Like it has never been upgraded for about 35 years, and amenities are 1 star only. It's only worth it if you can get it cheap, say hk$ 1300 per night just to wash and sleep. Anything more than that not value for money.

Location was perfect , almost quite place , clean , simple check in -out

We were upgraded at reception. I think they had overbooked. The room was very nice and in a great location. The parking outside the hotel was handy but limited spaces. The restaurant was reasonable but there wasn't a lot of choice

It was good deal for a good price in london, the building in general was a little bit old but it was clean and the staff was good to.