Ulasan Courthouse Hotel Shoreditch

Stunning hotel great staff overall lovely stay

Lively location amazing hotel

Very good

호텔 내부가 청결하고 직원도 친절했습니다. 위치도 런던 시내에 자리 잡고 있어 편리하고 아주 좋았습니다. 추천합니다.

Very good hotel. Good location and nice rooms for business & personal trips. Nice gym & other facilities

GREAT: - location and stunning views from upper level - historic building - breakfast service very helpful - spacious pool, sauna - comfy bed NOT-SO-GREAT: - inattentive service at reception - boiling hot shower at pool is unsafe - wear and tear in room doesn't deserve 5* (water stains, broken reading lights) - lack of basic hotel amenities like coat hangers, vanity set, tissues, sauna towels, wine glasses - only sterile ceiling lights in room.

Friendly staff but the rest was so-so. Got a complimentary upgrade which was nice but the overall standard was not a 5-star accomodation. Stained rug, orange peels under the bed, trash bin in the toilet not emptied. No blinders on the first floor so neighbors looked straight in which sullied the overall stay while in Shoreditch. The staff did what they could and set us up with a new room but the feeling of spending 400 Euro/night and getting this was just disappointing.

Great welcome, able to check in early after long train journey, also got a treat dessert brought to the room for a birthday which was a lovely welcome touch. Staff couldnt be more friendly or helpful. Great location in Shoreditch, short walk to Old Street tube on Northern Line. Across road from Bike Shed which was amazing for breakfast. Spacious room with 2 windows including in bathroom which was a real novelty in a hotel as we much prefer fresh air than A/C but both options available.

The property has a cool history. I liked the pictures of justices and the stairwell. However the hotel is not a 5* or anywhere close to that. Rooms were dusty and not properly vacuumed. Mattress and linen quality was mediocre. Heat was high and when I asked that it be turned down (after I realized it wasn’t working from the room), it took staff 2 days to get to it… making it impossible to sleep the first night. Staff were unable to call a taxi for me- they were too busy with an event. The front entrance is not accessible and the door that is is not obvious or signed.

Room was amazing, I was upgraded for free. Food wasn’t too bad but I was the only in the restaurant. Bar man was just watching TikTok’s loudly. The parking is ok but you have to be let in on a busy street and ring them to wait 15 mins. Then you go into a car lift into the underground parking. It’s just not very convenient for coming and going. If it was free or cheaper I wouldn’t complain but at £35 a night it limited my time coming in and out. And also you get escorted up and down l, nightmare/awkward.

Very good customer service. Rooms were brilliantly decorated and maintained. Slight blocked sinks, which were sorted out.

I had the worst experience. I booked the hotel for my partners birthday, later in the evening whilst I was looking for shorts I thought I misplaced, instead I found a pair of men’s boxers in the corner of the room next to the desk near the window. Room 618. That same evening I called reception to notify them and they said they’d call in the morning to resolve things and they would make a note on the system. No one called and the following morning when I went down to check out, I mentioned this to the manager and was met with insult. instead of apologising and trying to make me feel comfortable, the manager gave the assumption that the boxers left in the room belonged to me because i had been in the room for a few hours before reporting this. I have never been so insulted in my life, he was so rude and rather than meeting me with kindness and empathy as a guest, he chose to assume the worst and didn’t even apologise. As a woman, seeing another man’s boxers whilst having their partner there is embarrassing especially having paid for the hotel. I have never been dealt with such horrible service.

We asked for a twin bed and got two twin bases with a double mattress.

Lovely building, room, bathroom. Room did not have any opening windows, and was stuffy as a result. Air con did not really work well and neither of us sleep well without fresh air. But perhaps that’s a personal thing. Just worth mentioning if you fall into the same category.