Alfie D
29 Agustus 2024
Location is good, that’s about it, the worst hotel I’ve ever seen in person, HALF is just builders and debris lack of customer service, staff that look like they don’t want to be there no working toilets no working elevators no working key cards entire hotel is filthy, main door doesn’t open correctly on to the road, was told by staff to use someone’s hotel room as a public toilet as the normal ones are out of order, left on the spot, they refused a refund and handed me a card for guest relations, Hotel needs to be shutdown and re-evaluated ASAP, health and safety as well as hygiene is nowhere near standard. Now moved to Tower Bridge Hotel, best customer service highly recommend. Did I mention the builders walking back and fourth plastering the walls next to the bed rooms
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