Ulasan Heeton Concept Hotel - Kensington London

Oke - saya akan mencoba untuk seimbang di sini. Lokasi bagus yang sangat bagus saat Anda keluar masuk untuk bekerja. Staf yang ramah yang luar biasa dan selalu membantu. Sayangnya, di situlah sisi positifnya berhenti. Saya bepergian hampir setiap minggu untuk bekerja dan telah tinggal di banyak hotel. Aturan saya bersih dan tenang. Ini tentu saja sepi karena berada di bawah tangga (secara harfiah adalah tempat pendaratan) dan sangat kecil (termasuk kamar mandi seukuran tiga tempat tidur single). Oke...bisa aku lewati, hawa dingin bahkan toilet tak henti-hentinya sehingga terdengar suara air mengalir. Saya membayar tarif yang layak (lebih banyak dari biasanya) tetapi ini mendorongnya. Yang melampaui batas bagi saya adalah kamar mandinya rusak. Tidak hanya rusak tetapi tersangkut di tempat yang sangat panas. Saya tidak punya banyak waktu jadi hanya memaksakan diri tetapi berakhir dengan wajah dimarahi (dan memerah selama sekitar 2 hari) ketika saya mencoba mendapatkan cukup air di kepala saya untuk mencuci rambut. Di pagi hari, karena saya tidak bisa mengatakannya pada malam berikutnya, saya pergi ke resepsi. Saya diberitahu bahwa mereka sudah penuh dipesan dan saya menjawab bahwa saya harus pergi ke tempat lain. Saya diberitahu seseorang akan menghubungi (mereka tidak) dan saya menyarankan pengembalian dana mengingat situasinya (tidak ada). Dalam berbagai kegagalan, saya akan memperingatkan siapa pun sebelum tinggal di sini dan memeriksa ulang semua yang ada di ruangan itu. Mereka (atau setidaknya yang saya dapatkan) agak lelah, tidak terpakai dan kotor. Sangat mengecewakan.

Hotel ini sangat dekat dengan stasiun kereta bawah tanah dan ada banyak hotel di dekatnya. Check in dan check out sangat nyaman. Sanitasi dan penerangan relatif umum, dan kehidupan akan lebih menyedihkan. Kamar mandinya sangat besar, tetapi mungkin karena keran yang lebih tua dengan bintik-bintik berkarat. Kebersihannya sulit dikatakan, bahkan ada ngengat di kamar ketika saya check in. Selama epidemi, sarapan dikemas dan harus dibawa ke meja depan.

Lokasi luar biasa, bagus dan bersih. Kamar tidak besar tapi masih bagus untuk 1-2 wisatawan.

Brilliant experience. I was allowed to check in earlier which worked out really well as I wanted to drop off my luggage, change and head out. Hotel is located very short walk from tube, and fantastic coffee shop Over Under ( as a Heeton Hotel guest you will also get a discout how cool is that ! ) is just around the corner. Short walk to Kensington Gardens, V&A! Bed was super super comfy. View was lovely. The room had some signs of being an older but a very accommodating lady. Ladies at reception were extra kind, polite and helpful, thanks Sasha & Makyna ( apologies, I hope I spelled your name right). If I would be down again in Kensington area, I would probs choose this place again :)

Live in two single bedroom, the room size is quite big, but seem not quite clean as I cannot sleep feel well as feeling scratch when I want to sleep on bed.

Good location and service

Hotel close to Earl’s Court tube station. Basic hotel but that is also reflected in the price so is ok value for money. Clean but decor tatty / carpet frayed.

Superb location, good value for money. Rooms are tiny, suitable for solo travellers.

Perfectly situated near earls Court tube line. Good location. Lots of places to eat and drink locally. Nice friendly staff. Foyer very modern and clean. Room on first glance simple but modern and will all amenities needed. Upton deeper inspection some signs of wear and tear. Ripped carpet and bathroom could have been a touch cleaner. Tea tray and hairdryer provided. Would stay again. No breakfast. They have deals with local businesses to eat out and save money which is good.

Really dissatisfied with our stay. The room was not totally clean, carpets stained and mould in the bathroom. We were sleeping when water started pouring into our room from the room above. Went to reception the next morning and they said they would fix this. No room change was offered or discount. When we checked out all they could offer was a bottle of water. Would not stay here again- it is loud, the rooms are extremely close together, a lot of maintenance work was being carried out and our room was not fit for purpose. Very disappointed.

The hotel is well located, close to Earl's Court underground station and in a quiet neighborhood. Rooms are ok, especially if you only want a place to rest and get going the following day.

Very good hotel with modern design and large rooms. Highly recommended.

I had an absolutely amazing stay. The staff was really kind, and the room was very clean. Also, they upgraded our room without extra money. I really appreciate that. The location was also perfect, near underground station. I really recommend this hotel.

Very good location , close to tube and shops and supermarket and 1 min to high street . Highly recommended