Ulasan Novotel London Excel

Saya sangat menikmati menginap di sini saat saya sedang dalam perjalanan bisnis dan saya sangat menikmatinya. Kamarnya sangat bersih dan rapi. Stafnya luar biasa dan selalu membantu.

Lumayanlah. Tidak ada botol air di kamar dan butuh waktu lama untuk terhubung ke chromecast. Lantainya tidak diberi label dengan baik dan agak membingungkan. Ketel tidak dibersihkan saat saya memeriksa. Akan menginap lagi hanya karena lokasinya.

Lokasi sangat bagus untuk pusat pameran excel Kamarnya sangat kecil

Berlokasi strategis, dekat dengan stasiun kereta utama dan langsung ke Bandara Heathrow.

Excellent location , comfortable bed and friendly helpful staff, the breakfast leaves a lot to be desired, there is no cutlery, by the time you get them your food gets cold, you have to wait for everything and if you leave your table to get something from the buffet on your way back your table already cleared and the chair is taken, it's a complete chaos

checkin and checkout is great, smooth process. just it’s not too clean. came in the room and find hair on a new pillow, also stain in the sink. they use rituals toiletries so it’s good. Also don’t recommend using the ring shower because the water will flood. other than this all good.

Great hotel on doorstep of Excel centre. Rooms are clean and modern. Service in hotel is very good.

We felt unwelcome here and the service is not great. The hotel staff did not offer assistance when needed.

booked a double bedroom with sofa, but was given a disabled room with no sofa. not great experience.

Nice clean modern hotel. Staff very friendly and helpful. Would stay again

Excellent location with a reasonable price! The room was excellent and the TV options were fantastic also. We used this hotel more as a base to travel into central London and with the introduction of the Elizabeth Line, our trips were made even easier versus the DLR (which is still a fantastic option but can involve changing at stations). My wife is coeliac and needs gluten free options and we were told straight up that the breakfast couldn't be guaranteed for gluten free options at the time of our stay but the staff quickly recommended gluten free breakfast spots in central London as we were heading there. I would highly recommend this hotel to anyone for the location and quality of the rooms at the price point it's currently at.

Great location for O2 events. A bit further out from Central London but underground stations nearby so not much of an issue. Would recommend

Great hotel, neat facilities, friendly staff and easily accessible to transport links

Very good location . Good service . Room just the right size . Wifi v good .