Hotel di Bloomsbury, Camden

I lost my my valuable backpack in the outside restaurant, but I didn't realize it and misunder stood it was lost in Holiday inn Bloomsbury London. Hotel manager Mr. Lopes helped me to get what happened through CCTV. Further, he consoled me when I was scared and depressed. I found my backpack finally, thank Mr.Lopes and all his staff on duty on 08Feb2025. Thank you very much, I will stay at this hotel in London next time.

From its location and the comfort of the building's exterior to the staff's service attitude, everything scores top marks! Although the hotel's buffet breakfast doesn't offer a wide variety, the quality is excellent, and it was a very comfortable dining experience, with the waitstaff being very attentive! Additionally, the service received at the hotel's main entrance and the exceptional care taken by the staff in handling our heavy luggage during checkout, ensuring it was transported downstairs to the taxi, was commendable. These experiences definitely make us want to return!

First of all, the location is good. It's right next to the British Museum, so you can get there without getting lost. It's easy to get to anywhere, so it's very convenient. If you need anything, the owner or guest services will respond immediately. The room was cleaned properly, and the kitchen was equipped with everything you need. There were new sponges for washing dishes. Of course, there was detergent too. I didn't know how to use the washing machine, but I managed to find it by looking at the washing machine's website. It said that there was detergent, but I didn't know where it was, so I brought my own. The shower was also clean. There were basic amenities. I liked that there were enough towels for the number of people and the number of days we were staying. My family who went with me liked the heated floor in the bathroom. I'd like to use it again if I visit London again.

Booked a classic room and was upgraded to an club room, upgrade is an understatement as stayed in a classic room in the past and was much better than this room. This room was basic. The room was cold and when putting the heater/air conditioning unit on for heat it is so noisy that you can't keep it on over night so woke up a few times shivering. The shower took a long time to heat up and even then it was only warm. This room had no where to put bags without being in the way so only good if you have a small bag. I would of preferred not to have been upgraded to a club room on this occasion as I was so disappointed. Check in took over 10 minutes before being seen considering there were 3 people on reception and again with check out as there was no key drop was asked for room number that I was checking out from but wasn't asked if my stay was good or anything no good customer service. Seems like this hotel has gone down hill compared to my stay about 5 years ago.

Very easy from finding the hotel, checking in and getting to our room. Location is great for main stations plus central London. Onsite food excellent-especially the breakfast but also lots of choice around the hotel also. Staff very welcoming and would definitely recommend a stay here

For the price we paid, this was a very good deal! Location was great! Staff were very helpful too. I do however, think that the hotel should inform guests of the building works taking place out the back of the hotel prior to your stay though. What with the single glazed windows, we were woken up early on the Saturday of our stay due to the building works being very loud. Also we were in a room with an interconnecting door, which meant the sound proofing was at a minimum…..we could hear word for word the conversations of the guests next door and even when they were coughing!

I love staying at this hotel , wouldn’t stay anywhere else while I’m in London , so close to Euston Station - literally across the road , with many restaurants, shops and green space to relax literally on your doorstep ! Hop on and off bus stop across the road from the hotel to explore London a hot spots ! The staff at this hotel are beyond amazing - from the check in staff to the restaurant staff - especially the breakfast staff and the wide variety of excellent fresh food served ( pancakes are amazing) and made to order …. lots of choice and attentive staff make your mornings a pleasure !! A huge shout out to Karim - what a gent and what a credit to the Hilton … he’s so friendly, caring , professional and nothing is ever a problem when he’s around - each time we stay in London he makes our time there even better !!! The rooms are extremely clean and the beds are just heaven - great showers with beautiful smelling shampoos, conditioners and body wash provided - with the noise reducing windows that make your night quiet and relaxing even in the busy capital ! Great selection of tv channels to entertain you after a long day exploring! Room service fast with a great choice served to your door if peckish after dark ! Great restaurant on site and the food is beautiful and wide range of drinks at the bar - always served with a smile ! Would I recommend the Hilton at Euston - absolutely!!

A nice up market hotel in a good location however the road is busy with police sirens heard all through the night. The room was nice though the carpet had a lot of stains so looked unclean even though the room itself was well cleaned. The shower screen in the bathroom let water through that needed mopping up after a shower. However the bed was comfortable, the decor of a good standard and all the staff friendly and helpful.

Great location close to Kings cross /St pancreas Station and not far from attractions, its 2 hotels in 1 that is predominantly used as a transit hotel for overseas tourist on day trips. The hotel is clean, and you need a room key card for the lift to move and also to get to the corridors of your room so security is good. Downsides are that outside noise enters easily due to the old metal windows and rooms a very warm, it can be noisy throughout the night as people arrive and leave at all times. We had a room with an interconnecting door that the people in the other room tried to open at 1.30 am when they first arrived , they were also incredibly noisey shouting once awake which was at 5am due to sightseeing trips with the noise coming through the doors really easily, so it disrupted our stay . The breakfast was very good with a good selection of full English and continental foods, which set you up for the day ahead. Would we use this hotel again ....possibly

Doubletree Hilton is always my go-to and having saved more money via trip and Hilton not price matching, i was worried I would not get my Hilton benefits. However, I was able to choose my room to check in as per, however Hilton seems to have a habit now of when you arrive finding out room has been changed and they apparently upgrading you but it's not actual upgrade! I was given choice of 2 rooms eventually and still pleased with it, Nice view, although a tad noisy on 5th floor facing the main road. Ample space, comfy bed, good size bathroom. Breakfast was actually one of the nicest I've had in a hotel in a long time. Front desk was very helpful and easy to deal with. Bar allowed me to get ice and water to take to my room. Location was spot on with access to tube and buses. Would definitely recommend and would stay again.