I booked a hotel seeing the pictures it looked lovely i went and checked in I was told i was not allowed to go in because the keycard was not working so they moved us to a very bad room without notice. The place was filthy noises all night broken tv toilet flush did not work view was disgusting bathtub was so dirty that i could not shower i could not charge my phone blankets were dirty I was promised a late checkout and then that was taken away because it was too busy i then went to the jacuzzi and of course it didnt work i wanted to get spare amentities and there was nobody in the office i got a coffee but the coffe was freezing the staff was very nice probably trying to distract us from this absolute horror of a place.
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