Four Points by Sheraton Liupanshui

The service was excellent, staff friendly

This was our secons stay at the hotel, and it will certainly be our last (and probably our last stay at any Sheraton). While it is nice hote (the desk stadd were pleasant and helpful, the rooms were clean and quier, the beds were comfortable, breakfast was quite good, and there was ample parking) the poorly-trained hotel manager rudly interrupted our dinner and upset both of us so much we nearly packed-up and left. Also, as a note for foreign visitors, it appears that noone on the hotel's staff speaks English. A final note: we had a light (and I would say overpriced) dinner in the hotel's restaurant. The beef-noodle soup had a single piece of edible beef and the dumplings were about what I would expect from a loe-end street vendor, so I can't recommend eating there.

Very friendly and helpful staff.

酒店前台年齡看起來稍長的姐姐服務很好，專業利落，另一個年輕點的態度比較傲嬌，和我們同行的朋友發生了一點摩擦，後面恰好在電梯裏聽到另外的客人也在吐槽她，有趣的是第二天外出時經過前台她又在和新辦理的客人爭吵，不得不懷疑她是不是集團富二代在體驗生活。這種服務放在這個位置，肯定還是有點東西。 另外，房間傢俱有點老舊，馬桶沒有緩降，每次嚇我一跳，沖水閥也有點問題，沖完以後不復位，導致一直稀里嘩啦，我再去手動復位，哎！房間衹有棉拖鞋，洗浴後進出小心滑倒。

前台“美女”態度很差，入住當天體驗感極差。酒店衞生有待進一步提高，半夜有毒的蟲子把娃娃嚇得睡不着一直哭。想想都後怕。整個酒店的工作人員感覺都傲嬌得不行，真不知道你們那麼多獎怎麼得的

先説結論：不推薦入住，與五星級不符，甚至不如國內普通快捷酒店。 缺點：前台小姐姐全程無微笑，客房工作人員指引有問題，我去20樓，在19樓讓我下電梯，我發現錯了，又轉回來等，感覺沒經過培訓似的。房間的設施陳舊，且有部分缺陷，窗户無法關閉，廁所淋浴間的水流不出去。早餐也一般。客房服務員還給我來了一條疑似別人用過的浴巾，濕潤的，上面還有紅色的印記，挺震驚的。唯一值得圈點的是，酒店的徐經理及時上來道歉處理，給我們送了早餐。