To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1006)
Positive reviews(979)
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Relaxing hot springs(233)
Perfect for kids(130)
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Clean pool(19)
Has facilities for children(10)
Negative reviews(24)
Xinlinjiong
Di Cui Deluxe 2-bed Room
Stayed in Jan 2023
Other
29 review
2.0/5
Posted on Feb 24, 2023
Bed was uncomfortable, blanket was so noisy.
Breakfast aren't various and enough.
Staffs are not that kind.
Just hot spring places were good.
Response from Property: Dear valued guest,We sincerely apologize for the inconvenience and disappointment you experienced during your recent stay at our hot spring resort. Your feedback is of utmost importance to us as we strive to improve our services and facilities to provide a better guest experience.We are sorry to hear that the bed was not comfortable and that there was too much noise during your stay. We understand that a good night's sleep is essential for our guests, and we will take steps to ensure that our beds are comfortable and that noise levels are kept to a minimum in the future.Regarding the breakfast variety, we are sorry that it did not meet your expectations. We will review our breakfast offerings and work to provide a more diverse selection of items for our guests.We would like to thank you for choosing our hotel for your stay and apologize once again for the issues you faced. We hope that you will give us another chance to make things right and provide you with a better experience in the future.Thank you for taking the time to share your feedback with us, and we hope to have the opportunity to welcome you back to our hotel soon.Best regards,Customer Service Representative at Swisstouches Hot Spring Resort
5월여왕
Ying Cui Queen Room
Stayed in Apr 2023
Family
5 review
5.0/5
Outstanding
Posted on Jun 12, 2023
Good good
Response from Property: 尊敬的貴賓您好,非常感謝您的點評以及對袁家村·瑞斯麗温泉度假酒店的喜愛和讚美。酒店是九嵕山下一家户外園林靜謐温泉度假酒店,户外大小湯池共有55個以及玻璃網紅湯池,室內設有900m²水療池、小童游泳池、中草葯池、可供選擇,酒店温泉引自古老的煙霞洞泉,經證實礦物質水,有很好的潤滑肌膚顯著的療效,可以放心使用,祝:工作順利,天天開心!
Guest User
Ying Cui Queen Room
Stayed in Mar 2025
Business travelers
14 review
5.0/5
Outstanding
Posted on Apr 3, 2025
A very pleasant surprise, the room layout is very good, special thanks to the front desk for helping us delay check-out until 14:00, it was a great trip (Ma Qiaorong)
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for your comments and your love and praise for Yuanjiacun Taiheju Hot Spring Resort Hotel. The hotel is an outdoor garden quiet hot spring resort hotel at the foot of Jiuyi Mountain. There are 55 outdoor hot spring pools of various sizes and a glass internet-famous hot spring pool. Indoors, there is a 900m2 hydrotherapy pool, a children's swimming pool, and a Chinese herbal medicine pool to choose from. The hotel's hot spring is drawn from the ancient Yanxia Cave Spring. It has been proven that mineral water has a good lubrication effect on the skin and can be used with confidence. I wish you: good work and happiness every day!
YEONGCHEOL
Ying Cui Twin Room
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 23, 2025
The hotel environment is very good. Mengyuan at the front desk is very enthusiastic. He added WeChat in time to inform us of the time and helped to delay the check-out for a while. It is very considerate and I will stay here again if I have the chance.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓您好,非常感謝您的點評以及對袁家村太和居温泉度假酒店的喜愛和讚美。酒店是九嵕山下一家户外園林靜謐温泉度假酒店,户外大小湯池共有55個以及玻璃網紅湯池,室內設有900m2水療池、小童游泳池、中草葯池、可供選擇,酒店温泉引自古老的煙霞洞泉,經證實礦物質水,有很好的潤滑肌膚顯著的療效,可以放心使用,祝:工作順利,天天開心!
Guest User
Ying Cui Twin Room
Stayed in Feb 2025
Family
9 review
5.0/5
Outstanding
Posted on Mar 24, 2025
Yuanjia Village also has a high-end hotel. You can soak in hot springs. The hotel is very picturesque. The infinity pool is a hot spring, and it is warm inside.
You can choose to only soak in the hot springs in the hotel. Or hot springs + accommodation are OK.
The breakfast is also very good, with a wide variety.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓您好,非常感謝您的點評以及對袁家村太和居温泉度假酒店的喜愛和讚美。酒店是九嵕山下一家户外園林靜謐温泉度假酒店,户外大小湯池共有55個以及玻璃網紅湯池,室內設有900m2水療池、小童游泳池、中草葯池、可供選擇,酒店温泉引自古老的煙霞洞泉,經證實礦物質水,有很好的潤滑肌膚顯著的療效,可以放心使用,祝:工作順利,天天開心!
Anonymous User
Ying Cui Queen Room
Stayed in Feb 2025
Family
4 review
5.0/5
Outstanding
Posted on Mar 9, 2025
The hotel environment is very good. Meng Yuan, the front desk, greeted me with a smile and asked about the accommodation experience. It was really good. The hot spring water was clear and comfortable to soak in. It was not bad [strong]
Original TextTranslated by Google
Response from Property: 尊敬的貴賓您好,非常感謝您的點評以及對袁家村太和居温泉度假酒店的喜愛和讚美。酒店是九嵕山下一家户外園林靜謐温泉度假酒店,户外大小湯池共有55個以及玻璃網紅湯池,室內設有900m2水療池、小童游泳池、中草葯池、可供選擇,酒店温泉引自古老的煙霞洞泉,經證實礦物質水,有很好的潤滑肌膚顯著的療效,可以放心使用,祝:工作順利,天天開心!
Guest User
Ying Cui Queen Room
Stayed in Feb 2025
Couples
2 review
5.0/5
Outstanding
Posted on Mar 9, 2025
The room is spacious and clean, with a private balcony. It is very pleasant to bask in the sun outside. After soaking in the hot springs in the evening, I went to the steam room and felt that my fatigue was swept away. After checking in, the beautiful lady at the front desk, Sadaketi Saderjiang, was very considerate and responded to any needs immediately. Good comments.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓您好,非常感謝您的點評以及對袁家村太和居温泉度假酒店的喜愛和讚美。酒店是九嵕山下一家户外園林靜謐温泉度假酒店,户外大小湯池共有55個以及玻璃網紅湯池,室內設有900m2水療池、小童游泳池、中草葯池、可供選擇,酒店温泉引自古老的煙霞洞泉,經證實礦物質水,有很好的潤滑肌膚顯著的療效,可以放心使用,祝:工作順利,天天開心!
Anonymous User
Ying Cui Twin Room
Stayed in Feb 2025
Family
2 review
5.0/5
Outstanding
Posted on Mar 4, 2025
The hotel is in a good location and parking is very convenient. The front desk lady Ma Qiaorong is very attentive and helped us to delay check-out. It was a very satisfying trip 👍🏻.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓您好,非常感謝您的點評以及對袁家村太和居温泉度假酒店的喜愛和讚美。酒店是九嵕山下一家户外園林靜謐温泉度假酒店,户外大小湯池共有55個以及玻璃網紅湯池,室內設有900m2水療池、小童游泳池、中草葯池、可供選擇,酒店温泉引自古老的煙霞洞泉,經證實礦物質水,有很好的潤滑肌膚顯著的療效,可以放心使用,祝:工作順利,天天開心!
big bigger
Ying Cui Queen Room
Stayed in Jan 2025
Couples
14 review
5.0/5
Outstanding
Posted on Feb 25, 2025
Stayed at Swisstouches Yuanjiacun Hot Spring Hotel. The front desk checked in quickly. It was really comfortable to soak in the hot springs at night. The next day, after checking out, I found that I forgot to bring my skin care products. Wang Mengyuan took the initiative to call us to help express them. I will choose this place next time.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓您好,非常感謝您的點評以及對袁家村太和居温泉度假酒店的喜愛和讚美。酒店是九嵕山下一家户外園林靜謐温泉度假酒店,户外大小湯池共有55個以及玻璃網紅湯池,室內設有900m2水療池、小童游泳池、中草葯池、可供選擇,酒店温泉引自古老的煙霞洞泉,經證實礦物質水,有很好的潤滑肌膚顯著的療效,可以放心使用,祝:工作順利,天天開心!
Xianliuding
Baocui Twin Suite
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 9, 2025
During the Spring Festival, I booked a room for my family at Swisstouches Hotel. I added the WeChat of Wang Mengyuan, the front desk clerk. The elderly and children checked in directly. The service awareness was very strong [strong] I will come to the hotel again if I have the chance [pleasant]
Original TextTranslated by Google
Response from Property: 尊敬的貴賓您好,非常感謝您的點評以及對袁家村太和居温泉度假酒店的喜愛和讚美。酒店是九嵕山下一家户外園林靜謐温泉度假酒店,户外大小湯池共有55個以及玻璃網紅湯池,室內設有900m2水療池、小童游泳池、中草葯池、可供選擇,酒店温泉引自古老的煙霞洞泉,經證實礦物質水,有很好的潤滑肌膚顯著的療效,可以放心使用,祝:工作順利,天天開心!
Guest User
Ying Cui Queen Room
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 9, 2025
This is my first time staying at Swisstouches Hotel. The room is comfortable and clean. The front desk girl Wang Mengyuan provided good service and warm reception. The hot spring water is clear and comfortable. I will come back to check in if I have the chance.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓您好,非常感謝您的點評以及對袁家村太和居温泉度假酒店的喜愛和讚美。酒店是九嵕山下一家户外園林靜謐温泉度假酒店,户外大小湯池共有55個以及玻璃網紅湯池,室內設有900m2水療池、小童游泳池、中草葯池、可供選擇,酒店温泉引自古老的煙霞洞泉,經證實礦物質水,有很好的潤滑肌膚顯著的療效,可以放心使用,祝:工作順利,天天開心!
Im_Lucytian
Ying Cui Twin Room
Stayed in Jan 2025
Family
7 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Overall it's super good. I brought my kids here. The service attitude is super good. The service staff are very enthusiastic ❤️🔥 The only drawback is that there are too few dishes. Because I took my kids to the restaurant to eat, the kids didn't eat well. They all ordered rooms. There were very few dishes to order. The rice set meal was only available after 9:30. Because there was nothing to eat around, I could only order from the hotel restaurant. I hope to add more dishes. The beef noodles are good and babies can eat it too
Original TextTranslated by Google
6/9
Response from Property: 尊敬的貴賓您好,非常感謝您的點評以及對袁家村太和居温泉度假酒店的喜愛和讚美。酒店是九嵕山下一家户外園林靜謐温泉度假酒店,户外大小湯池共有55個以及玻璃網紅湯池,室內設有900m2水療池、小童游泳池、中草葯池、可供選擇,酒店温泉引自古老的煙霞洞泉,經證實礦物質水,有很好的潤滑肌膚顯著的療效,可以放心使用,祝:工作順利,天天開心!
Guest User
Ying Cui Queen Room
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 5, 2025
1. Very satisfactory stay experience, the lobby is well decorated, the environment is very good, the front desk service is good, the check-in is fast, the room facilities are complete, the room is clean and tidy!
2. Very good hotel, the front desk took the initiative to send a cup of Jingyang Fu tea when checking in, which is very considerate, the room is large, the lighting is good, bright, and the facilities are complete. The hotel staff is very good, the breakfast is also great, and there are security guards who pick up the car at the door, which provides great convenience in the crowded Yuanjia Village during the Spring Festival.
3. The room is clean and hygienic, and the details are in place.
4. The hotel is in a good location, just outside the south gate, there are a lot of breakfast items, the restaurant dishes are also good, the taste is good, and the service is very good and attentive.
5. The hot spring water quality is very good, the service staff are very warm and polite, and I will come again.
Original TextTranslated by Google
6/8
Response from Property: 尊敬的貴賓您好,非常感謝您的點評以及對袁家村太和居温泉度假酒店的喜愛和讚美。酒店是九嵕山下一家户外園林靜謐温泉度假酒店,户外大小湯池共有55個以及玻璃網紅湯池,室內設有900m2水療池、小童游泳池、中草葯池、可供選擇,酒店温泉引自古老的煙霞洞泉,經證實礦物質水,有很好的潤滑肌膚顯著的療效,可以放心使用,祝:工作順利,天天開心!
Ailisi
Ying Cui Queen Room
Stayed in Jan 2025
Family
5 review
4.7/5
Amazing
Posted on Feb 2, 2025
The hotel is at the south entrance of Yuanjia Village. You can drive in with the order information during the holidays. There are not many parking spaces at the entrance of the hotel, but you can park there. There are charging piles. There are many people during the holidays, and the check-out and cleaning time is long. You can go around first. Thank you for upgrading us to a suite for free. The room layout is reasonable, there is a balcony, the bathroom area is large, the bedding is comfortable, and the sound insulation effect is good. It's great. The breakfast variety is okay, and the rice noodles are delicious.
Some suggestions: First, the room lacks a shelf for suitcases; second, clean towels can be placed by the outdoor hot spring pool.
Original TextTranslated by Google
6/9
Response from Property: 尊敬的貴賓您好,非常感謝您的點評以及對袁家村太和居温泉度假酒店的喜愛和讚美。酒店是九嵕山下一家户外園林靜謐温泉度假酒店,户外大小湯池共有55個以及玻璃網紅湯池,室內設有900m2水療池、小童游泳池、中草葯池、可供選擇,酒店温泉引自古老的煙霞洞泉,經證實礦物質水,有很好的潤滑肌膚顯著的療效,可以放心使用,祝:工作順利,天天開心!
Guest User
Di Cui Deluxe 2-bed Room
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 27, 2025
It was really nice to choose Swisstouches Hot Spring Resort Hotel. When I entered the hotel lobby, Wang Mengyuan at the front desk greeted me warmly and checked me in quickly. The room was clean, comfortable and warm. The breakfast was buffet with many varieties. It was a very good stay.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓您好,非常感謝您的點評以及對袁家村太和居温泉度假酒店的喜愛和讚美。酒店是九嵕山下一家户外園林靜謐温泉度假酒店,户外大小湯池共有55個以及玻璃網紅湯池,室內設有900m²水療池、小童游泳池、中草葯池、可供選擇,酒店温泉引自古老的煙霞洞泉,經證實礦物質水,有很好的潤滑肌膚顯著的療效,可以放心使用,祝:工作順利,天天開心!