Cit'Hotel les Alizés

Very basic , cold and expensive for what you get. I had never been in a hotel where there is just one person doing all - they may even change the rooms??

Hotel with pleasant atmosphere, helpful staff, and good meals. Nice garden and swimming pool in season.

I arrived at Les Alizes exhausted after a three and a half hour bus journey from Toulouse as my plane had been diverted there. There were a number of other people at reception. An elderly lady was attempting to pay her bill by credit card. The receptionist, who was by herself, seemed unable to operate the card machine. In fact, she had to call up someone else and then held her camera phone to the machine while he ( I suspect Monsieur Monchatre the manager) gave her instructions what to do. Unfortunately, she repeatedly got it wrong to the displeasure of the person on the line. More people arrived in reception not only to check in but to obtain the code to leave the parking area. It was complete chaos! It was totally unfair to leave someone inadequate to cope with the hotel’s clients. I tried to explain this to the manager on the phone but he ignored me. I eventually managed to check in. I asked for a ground floor room because of problems with my back. She said that my room was on that level and then promptly indicated a staircase to the basement ! I gave up at that stage and climbed downstairs. The room was adequate apart from a dirty toilet brush. The only glimmer of light was that, for the first time in my experience, the hotel was serving a minimal dinner. This was NOT a pleasant encounter!

The airport is next door, but the rooms are quiet. Friendly staff. The room was warm and clean, and the bed was comfortable. On enquiring whether there was tea and coffee in the room (which seems to be mainly a British thing) - there wasn't, but the lady on reception brought up a kettle and tray with cups and sachets of coffee and a selection of tea, which was greatly appreciated. Hotel parking is free. Breakfast was 11 euros per person. It's self service, continental style. There was plenty of choice, and everything was nice and fresh. Will definitely visit again when using the airport.

We stayed here before getting an early morning flight. The hotel is right at the airport, 30 seconds walk from the terminal. We booked comfort twin rooms, they were not huge, but fine for an overnight stay and had very comfy beds. The rooms were a little hot, but we asked at reception and were provided with fans. Be aware that there isn’t a bar or restaurant on site so it might be best to take your own food and drinks. You can buy beer/wine from reception, and I believe you can pre order a meal that gets delivered from another restaurant, but we did not know about this in time. As we did not know about the lack of restaurant and had handed our hire car back in, we ordered in pizza and ate it on the terrace overlooking the pool. The small pool was most welcome as it a hot day. I would stay here again if getting an early flight from Limoges airport.

We arrived at 10pm, straight off the plane. Nice lady on reception who was about to leave. Went to the room. Small with tired furnishings but clean. Nowhere to place cases. Bathroom tiny with a sliding door that had been pushed into the gap and was very difficult to pull out. Shower door wouldn't close properly - sticking probably because it was rusty. The worst thing, however, was the extractor fan that is permanently on and, even with the bathroom door closed, still very loud in the bedroom. We couldn't sleep. At breakfast, there was neither tea nor milk. I had my own tea, but drank it black. Cereals are a bit dry without milk, too. Very poor selection of breakfast products. We alerted staff to our concerns and sent an email to the hotel management. Sadly, "La Direction" responded that the extractor fan running all night is exactly as it should be and that milk was available in "le distributeur". It wasn't, I asked the woman serving breakfast. Utterly dreadful and refused to consider any type of refund at all! Avoid staying here!