Hotel Bintang 4 Lille Populer

The location of the hotel is very good, next to the opera house and good service. The hotel is in the city center, about a three-minute walk to the subway station, restaurants, cafes and shopping malls are very close to the hotel, very convenient!

We were assigned an accessible junior suite though we didn't request an accessible room.. The bathroom was half finished and the wiring was not completed with the switches for the separate toilet and bath located in the doorway. There were signs pasted on the door to the toilet and the door to the shower stating that the hotel offered its apologies for the inconvenience! There was a workman's support pole found under the sinks which had to be removed by the technician when we complained. There was not a single hook, clothes stand, towel rack or rail anywhere in the bathroom, toilet or room. The hotel staff explained that they would send a technician a second time to drill hooks in the bathroom, we didn't bother since we were staying only 2 nights and didn't want the dust. The shower glass in the shower stall could not contain water within the stall and the floor became wet after we showered. Location wise the hotel is perfect and the staff were polite. Breakfast was a mix of hot cooked food and the usual cold cuts, cheeses, breads, yoghurt, fruits and juices. The breakfast room changes to a bar at night which serves affordable and nice cocktails.

*Hotel rooms are very old compared to other Novotels! * Reservation was made with the child, but they did not prepare the sofa bed. They prepare it in other novotels. *They charged breakfast for the child! Normally the children should be free in Novotels!! I paid 18€ extra!!

Hotel central , idéal pour visiter et à quelques stations de metro du stade Mauroy. La déco est vintage revisitée , très beaux lustres. La porte de la sdb de la 206 pose pb , il n' y a pas assez de place. Manque de propreté dans la sdb, pomme de douche. On trouve de la moquette au sol posée sur du parquet qui grince. Des distributeurs d'eau sont présents aux étages, l'hôtel est climatisé. Le personnel était accueillant. Petit dejeuner top, avec le fromage sablé. Le rooftop ouvre à 16h, les cocktails sont bons mais relativement élevés pour une ville de province 16-18, 7 le coca. Vue décevante.

Good location and convenient for traveling. The room is not too small and clean. The breakfast was average, but the coffee machine can be used all day long, which is still very good. There are billiards facilities where you can compete with friends. The front desk service is warm and the English communication is barrier-free.

Book this hotel because we had a train at 6am and it was next to the station. We had an issue because we booked for 4 persons (2 adults and 2 kids). But at the hotel, they says we only booked for 2 adults and they asked us to pay additionnal fee for extra people. The issue was between the booking platform and the hotel. I don't know how but somehow the commnication between them was incorrect. And it was to the customer to pay again because of the mistake between them. And the hotel was telling us that we were cheating, trying to go with 4 people and paying for 2 which was wrong.

Convenient location, right across from the Lille-Europe station and close to the main subway station and the city center. There is a Carrefour market in the Westfield shopping mall across from the hotel, which was great. The hotel is a bit old though. There is an AC, but it is not strong, and I can only control weak to strong instead of exact temperature. I recommend this hotel for its convenient location.

Personnel charmant efficace réactif Gros bémol pour les cartes de notre chambre (101) qui se démagnétisaient à tout bout de champs. Mais le personnel nous les remplaçait directement sans discussion et sans jugement de notre utilisation.

Okay, here’s a 200-word positive review: The location of this hotel is very convenient and the surrounding environment is beautiful. The rooms are decorated in a unique style that makes you feel comfortable and happy. The cleanliness was impeccable and every detail was taken care of. There is also a coffee machine (capsule) in the room, so you can have a cup of coffee to relax after returning from your trip. The staff's service attitude is warm and thoughtful, making people feel at home. The breakfast is also very delicious, rich in variety and nutritionally balanced. Overall, this was a very satisfying stay and highly recommended!

Compact room but everything was in place and I had a comfortable stay The staff is also kind and polite The lounge is large and clean, you can drink when you want to drink coffee and spend a slow time The location of the hotel is also the best location within walking distance to all the main locations of Lille If you are staying in Lille, I would definitely recommend this hotel