Holiday Inn resort, Hoi Ying Lang

Location: I initially chose this hotel as the website indicated that our ride would be able to drop us at the doorstep. Unfortunately, it is not the case. We had to lug it from the roadside to the premise along the way, we had to lift the luggage over a low wall as the main access gate was closed. No staff assistance available when we checked out. . Room: Very spacious but the room and its contents has had better days. Having said this, the room was located in a quiet area with no cigarette smells. Cleanliness: Passable although the shower area needs a good scrub. Amenities: Basic standard amenities. A kettle provided but no tea or coffee etc. Service: Good. Although the team felt like it was running on a skeletal capacity but the front desk was very responsive and things like fused light bulbs were attended to quite fast. Breakfast: Missed it as it ends at 9.30am which in my opinion is abit early. . Overall, it was a comfortable stay. Would I return again, to this hotel to stay? I doubt it. I would be more inclined to stay in one of the newer mingsus closer to either the north or south gates, which offer luggage transport.

We booked a suite, and it looked exactly like the photos which is great, opulent in fact. For the price we paid it is incredible value really. The hotel seemed empty and could have done so much better. It definitely has issues: 1. Its location on Trip.com is wrong, even the name differs. Taxi/Didi will drop you at Shuhe South Gate 200m away. 2. Check in time says 1:30pm on Trip.com but on arrival they ask you to come back at 2pm, no welcome, no acknowledgment of how many bags you want to leave in their care, they will ignore you until 2pm. 3. One male staff was unbelievably rude, he came to the reception when we wanted to check in at 1:30pm and “Oi!!!” loudly at us like he was yelling at a dog. In all our lives we never had such greetings. Our reaction must have told him, he was quiet after and quickly checked us in. 4. Lacking in details: a few umbrellas at reception would be nice in Yunnan’s rain, there was a kettle in the room but no coffee or tea bags (Yunnan is famous for both). No bathmat either but a yellow sign “Caution Wet Floor”, no soap at the basin, nothing. Shower was weak and tepid even at hottest level. 5. Breakfast was poor in a dining room with leaking roof. It felt like the hotel is running on empty, and few skeleton staff. On the PLUS side: great location in Shuhe Ancient Town, very spacious suite, super comfortable king bed, hotel does have a few super helpful staff who genuinely want to make it work, even apologized for the rude male staff.

There is no staff to help, amenities so bad, no real towel, the room a but dark

話不多説，看圖就行。酒店的地理位置在大落水，交通方便，房間的格局寬敞，景觀絕佳。服務非常好，到了就有管家提早在客運站接，幫忙提行李。前台很快辦好入住要直接送行李上樓，前台管家知瑪一手一個箱子就送上3樓了，想着她也是女孩子，我們兩人分擔一下，一人一個，愣是沒把箱子搶過來。酒店送的旅拍也不錯，攝影師很專業。不像大理街邊那種靠一鍵美顏P圖軟件的野生攝影師。早餐米線不錯，傍晚的銀耳羹小甜品很用心。從前台到管家都很友好善意

平時都是住慣了全季，亞朵那些連鎖酒店，這次來麗江精心挑選了好久，最後還是選了這家，在束河古鎮內規模最大的一家酒店。納西風格的特色建築設計，完美融合中式美學與本土風情。“四星”的品質保障，房間寬敞整潔，床品舒適助眠，細節處盡顯品質。這個價格，性價比拉滿！身處束河古鎮核心，鬧中取靜，出行非常方便。下次來麗江一定還要再住這家！

我個人對住宿是比較挑剔的，但他家很乾凈，房間大，空間高，床單也很新，沒有異味！下次來還會入住他家！ 管家也很熱情，接送都很積極！