Alec Muklewicz 穆子德
1 Agustus 2024
Wouldn't recommend a stay at this hotel in it's current situation. Pretty disappointing stay. Though it wasn't all bad, there were many big downsides
Pros:
- The staff and owners are nice and friendly (they've invited us to have tea and to chat multiple times)
- The hotel helped arranged our trip to Yulong mountain at a fair price
- Location is at the heart of Lijiang, being next to the ancient town and other attractions, as well as access to the road outside of the city to major attractions
- The garden and the lobby at the inn is nice and comfortable
Cons:
- Our check-in was delayed because the cleaning staff was late 4 hours
- The room constantly smells musty and mildewy, the bathroom is in poor condition
- There is poor ventilation in the room
- The only window faces a busy stairwell
- The room decor is dated and worn
- The room doesn't have a mountain view as advertised
- The roof has a mountain view, but it is marred by the neighoring building's half finished construction
- The staff was unfamiliar with registering foreigners to the hotel and indicated that they would ignore that procedure if we hadn't mentioned its illegality
- The cleaning staff do not make regular, daily visits around midday to clean the room as would be expected
- The cleaning staff barged in our room on our last morning (~8:45 AM) without knocking, believing we had already checked out
- Noises in the hotel travel accross the entire hotel, including slamming doors and families having loud conversations in the stairwell at 3am
- Certain basic amenities, such as hand soap, were not provided by the hotel
- Organizationally, several aspects of our stay and trip to Yulong were confusing and unclear. For example, about the arrangement of the Yulong mountain guide/driver pick-up time, we had discussed it with the hotel and confirmed that we would go at 7am, only to find at 10pm, as we were drifting odf to sleep, the driver unexpectedly demanding to know when we should be picked up, changing the pick-up time to 6am
- The price of the room is too high compared to what is received
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