Lijiang Old Town · Lanshe hotel

We had the most wonderful stay at this hotel! The staff were incredibly warm, friendly, and went above and beyond to make us feel comfortable and well looked after. It truly felt like a home away from home. They were amazing in helping us arrange our trip to Shangri-La and were so knowledgeable about the area, giving us fantastic local recommendations that we absolutely loved. Every suggestion was spot-on and really added to our experience. We highly recommend this hotel to anyone visiting the area — we’ll definitely be coming back and will be telling all our friends and family about it. Thank you for making our trip so special! A big 5 stars from us! 我们在这家酒店的住宿体验真的太棒了！工作人员超级热情友好，对我们照顾得无微不至，让人感到特别温暖和安心。他们不仅让我们的住宿非常舒适，还在我们整个旅程中给予了很多帮助。 特别感谢他们帮我们安排前往香格里拉的行程，还耐心地为我们提供了很多本地的精彩推荐，真的都非常值得一去！他们非常了解当地，也愿意花时间为我们解答各种问题，真的感受到他们是用心在服务每一位客人。 强烈推荐这家酒店给所有来这个地方旅行的朋友，我们一定会再回来，也一定会把这里推荐给家人和朋友！谢谢你们让我们的旅行这么特别！五星好评！

A boutique hotel with personal touch, I was contacted 2 days before arrival, where we could put in our request during our stays. We arranged for station pick up and drop off, it was a friend’s birthday on the day we check in. The hotel surprise the birthday girl with flowers and cake! We had a memorable stay at Lanshe, we would like to thank XiaoJing for being helpful and accommodating to our needs. 🙏

I traveled through four cities, staying at seven different hotels, but what stayed with me after the trip wasn’t the luxurious rooms or high-end amenities. The most profound impression came from a small hotel in Lijiang, where the staff worked quietly, without fanfare or extravagance, but with a sincerity that touched my heart. From the moment I stepped into the lobby, I felt something different. It wasn’t the smooth greetings in foreign languages or gestures learned from hospitality manuals. It was the way they looked at me—with genuine concern, not trying to sell a service but making me feel welcomed. Language wasn’t a barrier because there was a closeness between us, simple yet deeply meaningful. I remember one early morning, as everything was still asleep, I stood on the balcony and looked down at the small garden. Below, a staff member was meticulously wiping each leaf, each plant, as if each leaf held its own life. That simple act, in the quiet of the morning, made me realize that when someone pours their heart into their work, even the smallest task becomes meaningful. After experiencing the space and service here, I began to imagine what the owner of this hotel must be like. Perhaps he is a perfectionist, meticulous, dedicated, and thoughtful. If given the chance, I would love to meet him and learn from his experience. How is it that he only visits the hotel once a year, yet everything remains so flawless? The way every corner of the hotel reflects care and attention mirrors the personality of someone who is attentive to every detail. Perhaps that’s what makes this hotel different. They don’t strive to please the guests too hard, nor do they go overboard in showcasing excellent service. They let their sincerity naturally and invisibly touch the guests’ emotions. And from there, satisfaction naturally follows—effortlessly, without needing to be advertised. Through this trip, I realized that in the service industry, it’s not a race to compete on price or luxury. What customers remember isn’t the soft bed or the sumptuous breakfast, but how they were treated and how much care was given. Everything starts with the simplest things—a glance, a smile, or even wiping a leaf in the garden in the early morning. While many other places focus on selling services, this small hotel in Lijiang has taken a different path. They don’t try to sell; they let the experience sell itself. And when that experience comes from true dedication, customers will remember it forever, because what comes from the heart always lingers the longest.

Great location just in the Lijiang ancient town. The place has a very intriguing and ancient design which is part of the culture experience I was expecting. The bathroom floor is heated with Dyson hair dryer. Love the place.

Best service staff with sincere hospitality. Best in Li Jiang

The ladies at the hotel were beyond helpful, and we could not have asked for better service! They were friendly and gave advice about our trip and organized so much for us! 真感谢你们的好心服务！