City Hotel Nieuw Minerva Leiden

Die Lage direkt an einer Gracht ist sehr gut, Frühstück ist sehr gut ! Leider ist der Zugang zu den Zimmern etwas mühsam, Fahrstuhl und das Gepäck muss über die Treppe auf die 1. oder 2. Etage geschleppt werden. Ansonsten war alles OK.

I’ll start with the positives the hotel wise excellently located, the beds were surprisingly comfy and the ground floor reception is nicely decorated. Unfortunately the negatives far outweigh the positive. We booked a luxury double room, on arrival we were given room 19. Essentially this is a forgotten attic room. The decor is dull dated & worn. Twin beds not even a headboard just two grotty scatter cushions. The bathroom sink was cracked and there was an over bath shower that was cramped and poor water pressure. After I complained they moved us to room 2 for the remainder of the stay. This is a first floor front room. This is the blue striped room from the photos it looked quirky, in reality it’s grotty, dated and poorly executed. Huge bed, big enough for 3 adults, with 2 pillows. No sound insulation between the room above when the guests in the room above moved the whole room shook. There are three large single glazed overlooking the canal unfortunately this meant we could hear noise from the street & bars etc. There is an over bath shower the fitting is broken so cannot be adjusted & the shower head kept falling down. The sink plug was blocked with dirt. We paid for the breakfast and regretted doing so- it’s basic & the fruit juice tasted watered down! We wish we’d gone out for it. The staff were surley. I had to arrange with the housekeeper to move rooms, it was too difficult for the receptionist. I appreciate this is a very old building but there was no excuse for the condition. I would recommend you stay elsewhere.

Er valt van alles op te merken over het hotel. Wij vonden de ligging perfect, de medewerkers heel erg vriendelijk en voorkomend, het ontbijt meer dan toereikend en de kamer biedt wat je nodig hebt. Niet de luxe standaard hotel inrichting, maar stil, schoon en donker. We hadden cafebezoek en uit eten ( alles beloopbaar) en kregen een warmtekussen mee. De balie is dag en nacht bemand. Het ontbijt was prima, de bagage kon opgeslagen worden en we liepen naar het museum van onze keuze. Van en naar het hotel is een gratis pendeldienst naar de parkeerplaats, een geweldige service. Ook een parkeerkaart tegen gereduceerd tarief in het hotel. We hebben zeer genoten.