Holiday Inn Express LEICESTER CITY by IHG

The staff was really good and friendly. We had to have another fan in our room because the air-conditioning was broken in the whole hotel.(seems it has not been working for a month) that was disappointing and it was only advertised on their own website. The room was clean, breakfast good, good location to the centre.

It was average but clean however the air conditioned didnt work for all 4 days. With the heat during the time it was problematic.

It was hot this night my child all night couldn’t sleep because hotel doesn’t have cool conditions.

AC not working, but we were aware of this but still very uncomfortable during the night.

Stayed here before a few issues. Breakfast was way below previous experience, location for my trip was perfect (LCFC match) Room dirty windows and sills had to clean myself. Staff nice and good seemed very busy and unable to really support everyone. Would still stay again due to location.

That was great

The A/C is not working during our stay. The hotel should have informed us before we booked the room. Clean room.

Could not sleep well as air conditioning does not work in entire hotel. Provided us with fans but the windows are locked and the whole room was hot with fan causing hot air inside.  My room basin has a large crack across  and I need to report as soon as I check in and saw in case - charge me without my fault ..it made me busy after check in going up and down as no telephone in the room …they refused to change the room but admitted it happened previously , they don’t repair it and gave the room to me and did not explain what was inside !  Breakfast is good but finish at 9:30 am and if you are late , will miss breakfast.

Nice hotel good breakfast nice and clean room I stay more here next time