Premier Inn Leeds East

comfy beds, friendly staff, plus brilliant breakfast, the hotel was in a good location for my visit with an on site pub with top meals and well priced, i enjoyed the experience, [ would stay here again and probably ill with my visits to Yorkshire

Very unhelpful, travelled from London on 3.5 hr drive due to family member being hospitlized we stayed in room 19 had issues throughout my 3 nights stay with my partner and 2 kids. First off I checked in on Saturday 15th March just got settled in heard so much running around on the room above, doors being slammed etc reported it to the reception but nothing was done as the noise just persisted up until it was too late to try and sleep. Sunday and Monday was even worse for us. My son has serious health conditions and I thought Premier Inn were a quality hotel, clearly I was wrong. The bathroom door lock wouldnt turn felt like it was jammed and there was small holes on the window curtain so it felt like a privacy concern for me and the kids. Complained to reception and customer relation unfortunately they dont have enough information therefore they cannot take my complaint seriously. Customer service is a 2/10 Customer relations are 0/10 Room quality is 0/10. I would not recommend if your actually looking for a peaceful nights sleep. Premier Inn is all fake and the rooms are a myth. DONT WASTE YOUR MONEY.

Great Staff, super friendly, nothing too much trouble. My rooms was clean warm and comfortable and I had the best sleep in a long time! Breakfast was 10/10, service with a smile also. The pub and co-op over the road mean you have everything that you could need.

It had been a while since my last visit but things were just as good as I remember. The staff were really friendly, on reception and in the breakfast room. The food was cooked amazingly and really set me up for the day. This team deserves all the credit they can get.

I received a warm welcome and the check in was efficient and friendly. The room was clean and comfortable with USB sockets as well as 3 pin plug sockets for charging. The free WiFi was generally very good for video calls and social media. I got a great nights sleep in a comfortable bed and the shower had plenty of hot water with comfy clean towels. Car parking was on site and free. Overall a great stay and a hotel I would recommend.

Lovely clean and modern Premier Inn . Warm and welcoming . Food here is good too. Special mention for the breakfast. All you can eat ut the food has hardly any grease on, and everything is spotlessly clean. Special mention to the female Chef, Kerry