Crowne Plaza LEEDS by IHG

Menginap di hotel ini merupakan pengalaman yang sangat menyenangkan. Kami telah menginap di sana berkali-kali dan selalu menikmati setiap kunjungan kami.

Pelayanan yang luar biasa dari staf hotel. Namun, pengalaman layanan pelanggan masih perlu banyak perbaikan.

Kami menikmati menginap satu malam yang luar biasa di Leeds. Senang bertemu Yasser saat check-in, terima kasih banyak kepadanya atas bantuannya. Dia adalah aset berharga bagi perusahaan. Pasti akan menginap di sini lagi saat kunjungan kami berikutnya ke Leeds.

Hotelnya bagus sekali. Semua staf sangat ramah, membantu, dan terorganisir dengan baik. Kami juga diizinkan untuk meningkatkan paket kami yang ternyata sangat bernilai dengan biaya tambahan. Sangat direkomendasikan untuk siapa pun yang mempertimbangkan untuk menginap di Leeds. Lokasinya bagus, hanya 10 menit berjalan kaki dari stasiun kereta api dan juga ke pusat kota.

Sangat nyaman dengan pilihan sarapan yang baik.

Me and my partner had a wonderful 4-star experience here. I had originally booked for just one night, but we enjoyed our stay so much that I decided to extend it at the last minute. The staff were incredibly welcoming, friendly, and always willing to help. They even decorated the bed for my partner's birthday, which was such a thoughtful touch and made our stay feel extra special. When I extended my booking, the housekeeper kindly offered me extra toilet roll before she had even reached my room—it was a small gesture, but it really showed how attentive and caring the staff were. The hotel was spotless throughout, in a fantastic location with easy access to the city centre and the nearby shopping mall. It's also a beautiful hotel with plenty of aesthetic spots for taking photos. Would highly recommend going here and will definitely be back !

I really enjoyed the facilities and the service I received here despite me extending my trip very last minute daily:) ! I was able to extend through Trip.com each time and they was all very helpful. The reception was very helpful and even gave my partner a complimentary happy birthday decoration. The Housekeepers even gave me spare towels before she even got to cleaning our room as I kept extending it as I went along. I would highly recommend this hotel for anyone wanting to explore the city and remain close by to the centre and anyone that wants a very modern , spotless hotel!

Had a lovely time,  great touch having the option for the lounge and a check out at 5pm was fab to have time to look round Leeds , the spa was great , and all the staff were lovely

Needing some time alone and this was perfect, I used the spa facilities and revelled in the peace and quiet which I needed