Hotel dekat Horsforth Village Museum, Leeds

In a great locations and very close to bus stop ✨ very big building so easy to find😂. I try walking from train station to hotel, took me around 20mins coz im a slow walker. However very tiring since road quite hill which im not a fan but bus stop very close to hotel and drop stop towards train station is just 3-6mins walks👍🏻👍🏻. The room was very big and complete with everything. Suggestion: i hope hotel provide how to use the washing machine 😂

The location is convenient to go to the town centre, it is around 15-20minutes by walking. The breakfast is really good and delicious. The receptionist is very friendly and polite and the staff member at the restaurant is very nice. It is a decent size of room but it is not very clean, we found rubbish on the floor and in the bathroom. Overall, I am quite happy with my stay so I will stay again if I go to Leeds again.

The Hotel is very close to the main roads and easy to reach , check In was quick and efficient. Room clean and fresh. Since our last visit here the Changing rooms of the leisure have been upgraded and all the leisure centre a pleasure to use once again. The Restaurant and Bar area has been refreshed too with accompanying Good level of customer service. The City centre is a comfortable 20min walk passing by a number of attractive bars and restaurants, we had a nice Thai meal at Zapps. On the downside, for the second time our room fridge was defective, I'd be checking 1st next visit. The cooked breakfast was very complete but not very hot, the choice of cold choices was comprehensive. One Great advantage of staying at the Plaza is its even easier on the way out to access the M621 and Motorways and not have to negotiate the Ring road network. It's always our 1st Choice when we go to Leeds.

1 night stay. Close to restaurants and bars. Great customer service. Clean room. Breakfast was nice lots to choose from. I don't eat pork and the staff cooked fresh vegetable sausages for myself and my partner. Would recommend.

Good location next to train station - due to ongoing building works at the train station it’s easiest/quicker to get to the hotel near the entrance/exit closest to platform 16 (I ply found this out after walking the long way round 🤦♀️). Refurbished room was nice. Bath was small. Would opt for walk-in shower next time. Temperature too warm but staff provided a fan on request. Double bed fine for a solo traveller. Wouldn’t have been too comfortable for two. No radio in room or on TV which would have been nice. Robes, slippers, tea/coffee making facilities, iron and hair fro provided. Breakfast - good selection for hot and cold breakfast options. Would be nice to have better decaf coffee. Newly renovated lobby area was nice. Perfume smell wafted into breakfast room and was a bit overpowering at times. That being said the ground floor entrance doesn’t smell good (you’ll get over it) so I can see why this is needed. Newly renovated lobby/bar area is nice. Staff were welcoming and helpful. Overall I had a pleasant stay and I would stay here again as a solo traveller. If I was travelling with another adult we would require a larger bed to ensure a more comfortable rest/sleep so possibly an upgrade or a second room would be needed.

What a beautiful stay I had! A friendly and welcoming team displayed above and beyond service during my whole stay! Thank you!

Very nice and welcoming. The location is about ten minutes' walk from the train station, which is also very convenient. There are supermarkets and restaurants nearby, which is also very convenient. Moderate distance to bus stops and shopping malls

I prefer staying at this hotel on Sundays for my work in Leeds, as it typically offers the best rates of the week. The location, cleanliness, service, and breakfast are all excellent for the price on Sundays.

For me, Leeds is one of the transit points, there are parking meters outside the hotel, very convenient. The room has sufficient heating. Since the weather outside is very cold and rainy, I got completely wet and wanted a hot drink to warm up. The hotel staff kindly provided me with a cup of a hot drink, which was very thoughtful. It’s a great hotel in Leeds.

Terrible terrible service! Checked in night of 20/7 and was told one of our bookings couldn’t be found. No help, compassion, empathy…nothing. Finally a colleague did find out booking and we received the two cards for our rooms. In one of the rooms there was guests already staying in the room!!! We apologised and went to reception. Again the female colleague had no compassion, she said oh yeh we realised that room was already occupied after you left reception!! How did they not know that before assigning us the room?!??? The person whose sleep we interrupted also came down to complain! We finally got a room but then our other booked room was then invaded with another family trying to access the room. They had again assigned another family one of rooms!!! We went down to complain again!! Was told manager would be available in the morning to make a complaint to. Didn’t sleep well because we thought our room would be visited by unsuspecting guests again! Morning came, we went to reception and was told the manager was in a meeting and we had to wait for them. A lady then approached us at breakfast and stated that she was not a manager, she apologised for the same girls at reception telling us that she was a manager. We demanded a refund and was told a manager would contact us later on the day to discuss. As I am writing this report no one has attempted to call us whatsoever. Very unhappy with this service!